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Lucknam Park, Emblems Collection

5.0 star property
Travelers recharge at this Bath estate with tennis courts, bike rentals, massages, and pool time for the perfect balance of activity and relaxation.

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In the heart of Bath, Lucknam Park Hotel & Spa offers a tranquil retreat with a playground for kids and horseback riding, archery, and hiking/biking trails. Treat yourself to breakfast at one of two restaurants or unwind in the library. With an arcade/game room and indoor pool surrounded by sun loungers, this hotel has something for everyone.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is 10.770.710 ₫
12.924.851 ₫ total
includes taxes & fees
28 Jan - 29 Jan

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Grand Cottage, 2 doubled bedrooms and 1 twin bedroom

Grand Cottage, 2 doubled bedrooms and 1 twin bedroom | Egyptian cotton sheets, premium bedding, in-room safe

Grand Cottage, 2 doubled bedrooms and 1 twin bedroom

Highlights

Garden
Patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
  • 180 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Cottage, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe

Grand Cottage, 2 Double Beds

Highlights

Garden
Patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
  • 105 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Manor Cottage, 2 double bedrooms and 1 twin bedroom

Manor Cottage, 2 double bedrooms and 1 twin bedroom | Egyptian cotton sheets, premium bedding, in-room safe

Manor Cottage, 2 double bedrooms and 1 twin bedroom

Highlights

Garden
Patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
  • 152 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe

Classic Double Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Master Suite, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe

Grand Master Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Fireplace
Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 54 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Double Bed

Grand Suite, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe

Grand Suite, 1 Double Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Connecting rooms available
TV
Hypo-allergenic bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

TV, DVD player, iPod dock, table football

Junior Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Manor Cottage, 1 double bedroom

Egyptian cotton sheets, premium bedding, in-room safe

Manor Cottage, 1 double bedroom

Highlights

Garden
Patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
  • 102 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Manor room 1 Double bed

Manor room 1 Double bed | Egyptian cotton sheets, premium bedding, in-room safe

Manor room 1 Double bed

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Country room 1 Double bed, or twin

Country room 1 Double bed, or twin | Egyptian cotton sheets, premium bedding, in-room safe

Country room 1 Double bed, or twin

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Manor room 2 Twin bed

Egyptian cotton sheets, premium bedding, in-room safe

Manor room 2 Twin bed

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Country Cottage, 2 double bedrooms and 1 twin bedrooms

Country Cottage, 2 double bedrooms and 1 twin bedrooms | Egyptian cotton sheets, premium bedding, in-room safe

Country Cottage, 2 double bedrooms and 1 twin bedrooms

Highlights

Garden
Patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
  • 150 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand 4 Bed Cottage, 3 double bedrooms and 1 twin bedroom

Grand 4 Bed Cottage, 3 double bedrooms and 1 twin bedroom | Egyptian cotton sheets, premium bedding, in-room safe

Grand 4 Bed Cottage, 3 double bedrooms and 1 twin bedroom

Highlights

Garden
Patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
  • 250 sq m
  • Sleeps 8
  • 4 Double Beds
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About the area

Located in Chippenham, Lucknam Park, Emblems Collection is in a rural area. Jane Austen Centre and Roman Baths are cultural highlights, and some of the area's notable landmarks include Bath Abbey and Stourhead. Travelling with kids? Don't miss Westonbirt Arboretum and Longleat Safari and Adventure Park. Take the opportunity to explore the area for outdoor excitement like cave exploring.
Visit our Colerne travel guideOpens in a new window
Map
Lucknam Park, Colerne, Chippenham, England, SN14 8AZ

What's nearby

  • Kennet & Avon Canal - 9 min drive - 10.0 km
  • Dyrham Park - 11 min drive - 12.7 km
  • University of Bath - 14 min drive - 14.1 km
  • Roman Baths - 15 min drive - 13.9 km
  • Bath Abbey - 15 min drive - 13.9 km

Getting around

  • Chippenham Station - 17 min drive
  • Bristol International Airport (BRS) - 59 min drive

Restaurants

  • ‪Robbie's Plaice - ‬7 min drive
  • ‪The Quarrymans Arms - ‬9 min drive
  • ‪Sweetapples Teashop - ‬6 min drive
  • ‪The Crown at Bathford - ‬8 min drive
  • ‪Starbucks - ‬12 min drive

About this property

Lucknam Park, Emblems Collection

Luxury family-friendly hotel near Jane Austen Centre
Located close to Bath Abbey and Roman Baths, Lucknam Park, Emblems Collection provides a terrace, a garden and a playground. Adventurous travellers may like the hiking/biking trails, archery and horse riding at this hotel. Indulge in a massage, a body treatment and a manicure/pedicure at The Spa at Lucknam Park, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), free bike hire and 2 outdoor tennis courts
  • An electric car charging station, tennis lessons on-site and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and feature comforts such as premium bedding and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Eco-friendly toiletries, baths or showers and hairdryers
  • TVs with satellite channels and DVD players
  • Wardrobes/cupboards, eco-friendly cleaning products and electric kettles

Awards and affiliations

The property is a member of Relais & Chateaux.

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9.6 out of 10, Exceptional, 99 reviews
The price is 11.310.979 ₫
13.573.175 ₫ total
includes taxes & fees
21 Jan - 22 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: GBP 48 for adults and GBP 24 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Restaurant Hywel Jones
  • Walled Garden Restaurant

Things to do

  • 2 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Archery
  • Bicycle storage
  • Billiards/pool table
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Tennis lessons

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1720
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 4 January 2026 to 17 January 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night.
Cots (infant beds) are available for GBP 35.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 48 for adults and from GBP 24 for children
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 35.0 per day
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Extra beds or cots are available only for guests under 12 years old.

We should mention

This property does not have any lifts
Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Lucknam Park Chippenham
Lucknam Park Hotel Chippenham
Lucknam Park
Lucknam Park Hotel Spa
Lucknam Park Hotel & Spa Hotel
Lucknam Park Hotel & Spa Chippenham
Lucknam Park Hotel & Spa Hotel Chippenham

Frequently asked questions

Does Lucknam Park, Emblems Collection have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:30 AM to 9:00 PM.

How much does it cost to stay at Lucknam Park, Emblems Collection?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Lucknam Park, Emblems Collection on 28 Jan 2026 start from 10.770.710 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lucknam Park, Emblems Collection pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of GBP 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Lucknam Park, Emblems Collection?

Self-parking and valet parking are free at this property.

What time is check-in at Lucknam Park, Emblems Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Lucknam Park, Emblems Collection?

Checkout is at 11:00 AM.

Where is Lucknam Park, Emblems Collection located?

Located in a rural location, this family-friendly hotel is within 9 mi (15 km) of Jane Austen Centre, Bath Abbey and Roman Baths. Westonbirt Arboretum and Longleat Safari and Adventure Park are also within 25 mi (40 km).

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Reviews

Lucknam Park, Emblems Collection Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 155 out of 193 reviews
Rating 8 - Good. 26 out of 193 reviews
Rating 6 - Okay. 8 out of 193 reviews
Rating 4 - Poor. 3 out of 193 reviews
Rating 2 - Terrible. 1 out of 193 reviews

Reviews

10/10 Excellent

alison

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Superb staff
Stayed 1 night in Dec 2025

10/10 Excellent

Mr Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were very attentive and friendly especially Daniel and Ned. The food was excellent and pool was very relaxing along with our walk around the gardens.
Stayed 1 night in Jul 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We keep returning because this hotel is such a gem. Beautiful location and grounds, superb facilities. Food is just delicious, the rooms are very spacious, quiet and very comfortable beds. A complete favourite.
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous spa and great food.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tanathep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very friendly and polite. Ask for anything and it will arrive in minutes! The ground is absolutely beautiful and you can take a stroll to relax anywhere. Highly recommended. Just a note that the wifi is not the best and can use some upgrades.
Stayed 2 nights in Sep 2025

10/10 Excellent

Polina

Liked: Cleanliness, amenities, property conditions & facilities
The property is absolutely gorgeous! It blew me away! It’s so much more beautiful in person than on pictures! The staff were super friendly! The food was so good! I loved the pool area, it had 5 different type of saunas! It was so relaxing! Good place to take the kids))
Stayed 2 nights in Jun 2025

10/10 Excellent

May Thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay as a pitstop on our way over to Devon & Cornwall. The staff here is generally friendly and helpful. The facilities are kept clean and the grounds are well maintained. Enjoyed the spa during family hours, too.
Stayed 1 night in Apr 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa lovely and quite and staff were polite eill be visiting again
Stayed 2 nights in Aug 2024

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and property. Excellent room service.
Stayed 4 nights in Aug 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay at Lucknam Park. Beautiful hotel, great spa but the staff make it special
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel with truly great service.A wonderful experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service above all else, albeit the property, room and facilities were outstanding the staff were definitely the highlight.
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and very friendly staff. I would definitely recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel, I would give it 10 out of 5 stars ! Food is superb. Fluffy towels, very comfortable beds with super linens. Staff so so helpful. Breakfast was fabulous and the spa is outstanding. Location is just beautiful, with gorgeous views and walks. Thank you for such a wonderful stay.
Stayed 1 night in May 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Just want to give a shout out to Alex in the spa restaurant! He went over and above at breakfast every morning!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go-now!

Amazing facilities and amazing staff, really magical. Highly recommend.
Stayed 3 nights in May 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always consistently 12 out of 10 ! Beds and pillow / rooms are excellent, so comfortable and quiet. Staff are so friendly and professional. Food is absoloutely delicious, every single mouthful. Spa is devine, kept so clean and everything always working, quite luxurious to spend time in this beautiful place, the walks are stunning.
Stayed 1 night in Oct 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing is too much trouble. The staff are friendly and helpful. The food is amazing and the spa is great for relaxing. The Hotel Manager is always welcoming and makes sure everything is up to standard. A very pleasant experience to be repeated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bliss

Staff were fantastic, food was amazing, and the spa was just what I needed. Recommend you give it a try!
Stayed 1 night in Oct 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food experience and staff were very friendly on the whole. Tea tray in room was not replenished and my requests made prior were not all followed through. Enjoyable but didn't quite hit expectations for the price.
Stayed 2 nights in Feb 2025

6/10 Okay

Anisha

Liked: Staff & service
Disliked: Cleanliness
The swimming pool and spa area was nice and the staff are lovely. The hotel itself is more a 3 to 4 star property. The service and amenities and standards are not there of a 5 star. It is a nice hotel but cannot compare to other 5 stars such as Cowarth Park, Four Seasons or Grantley Hall.
Stayed 3 nights in Feb 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best

We have been lucky enough to stay at some amazing Hotels all over the world, I would confidently rate Lucknam Park up near the top. Unfortunately travel commitments meant we could only stay one night, but it was well worth the effort to enjoy the comfort the Lucknam provides. The room was spacious and relaxing, the gym & spa facilities are next level and the dining options are fantastic. If you can, definitely stay here you won't be disappointed. Highly recommend
Stayed 1 night in Dec 2023

8/10 Good

Cuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was highly rated as the best in UK… unfortunately it did not live up to this expectation. The facilities are run down; it has a nice pool that was probably amazing in its day. The breakfast was good; better than the Michelin star dinner! Our experience may have been tainted because we had just stayed at Heckfield place which was so much better! The grounds and the main house is quite beautiful. We would have loved to do some horse riding but the weather wasn’t permitting.
Stayed 2 nights in Aug 2024

6/10 Okay

Ashley

Liked: Staff & service, amenities, property conditions & facilities
Great spa but massage prices were too inflated. Generally very good service especially the Michelin starred restaurant. Beautiful grounds. Stayed in Manor Room. Room was a bit tired and we think smelt a bit of damp. Generally, I think the biggest problem we had was with value for money. £1500+ for room only for 2 nights then another £1100 on top for dinners/drinks. Too much for overall experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just perfect.

Always wanted to stay here and was not disappointed! The property and grounds are wonderful, so clean and tidy and very well maintained. Lots available to do on site, but you can of course just relax. The spa is the best I've tried from many hotels, so clean accessible, and relaxing. The pool, steam room and sauna all just the right temperature. The hydropool linking to the beautiful outside area and garden is a lovely touch. The staff are really great, so helpful and willing to go the extra mile to make your stay perfect. They also were willing to just chat and get to know you. Food was delicious and room was very comfortable. Will definately return.
Stayed 1 night in Oct 2023