The female staff we spoke to were kind. It took a while to check in because everyone was shoveling snow. I get it. I don’t fault them for that. We were told that if we needed clean towels for our room that we would need to bring down our dirty ones and exchange them for clean ones and we had to get pool towels from the front desk. Inconvenient with four kids, but fine. They upgraded our friends for free so they could stay near us. That was kind. The room was dirty. I wiped the side of the sink with one of our used towels and it came off brown. The walls are dirty, there were still wrappers on the floor, the remote control was greasy, the tub needed to be wiped out. The thing that bothered me the most was our room towels and each group of towels we got for the pool (we swam three times) had long black hairs in them. All four groups of towels. Someone must be doing laundry with their hair down. It’s gross. It’s a Motel 6, I get it, but I still paid over $200 for two nights.
