Khu sảnh

Nhận xét về Best Western Woodburn

2.5 out of 5
Best Western Woodburn
2980 Tom Tennant Dr, Woodburn, OR

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 444/1000 nhận xét" "
Đánh giá 8 - Tốt. 335/1000 nhận xét" "
Đánh giá 6 - Được. 120/1000 nhận xét" "
Đánh giá 4 - Kém. 65/1000 nhận xét" "
Đánh giá 2 - Tồi. 36/1000 nhận xét" "

8,6/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

Debika

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Maria

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Close to Dennys & outlet mall.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 22/05/2024
Dear Maria, I appreciate you letting us know you had a nice stay with us and thank you for your kind words about our location. We look forward to welcoming you back soon.Sincerely, Hotel Manager.

10/10 - Xuất sắc

Otoniel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 22/05/2024
Dear Otoniel,We are glad that you had a great experience with us. Thank you for your generous compliments about us. We are proud to have our staff. We hope to serve you again in the future. Sincerely,Hotel Manager.

2/10 - Tồi

Brett

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I vowed never to stay here again after my last stay when someone on staff stole my iPad from my room. My work colleague was staying here, so we could easily travel together, I booked a room. Very expensive for such a squalid motel. My room was dirty: bedside table had empty chewing tobacco can on it and the bathmat towel was completely soaked—so gross! Person checking me in acted like they were doing me a favor. I left the housekeeper a tip, so perhaps they wouldn’t need to steal guest’s belongings in another room. A motel beyond redemption.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 20/05/2024
Dear Brett,We're truly sorry to hear about your disappointing experience. This falls well below the standards we aim to uphold, and we deeply apologize for any inconvenience caused. Rest assured, we take incidents like these seriously and are actively addressing them to ensure they do not recur. Your feedback is invaluable, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager.

8/10 - Tốt

Drew

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The onsite dryers were out of order, but staff made do by drying our clothes in the commercial dryer
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 08/05/2024
Dear Drew,We apologize for the inconvenience with the onsite dryers, but we're glad our staff was able to accommodate you by drying your clothes in the commercial dryer. Ensuring your comfort and convenience is important to us, and we appreciate your understanding. Thank you for choosing us for your stay, and we hope to welcome you back in the future.Sincerely, Hotel Manager.

8/10 - Tốt

Tammi

Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 23/05/2024
Dear Tammi, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 - Xuất sắc

Tiffany

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stay here often, it’s the best option in Woodburn. Good breakfast, nice showers. Easy check in and out. Don’t recommend the pool.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 13/05/2024
Dear Tiffany, Thanks for the recent stay at our property. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager.

8/10 - Tốt

Jeydi

Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 03/05/2024
Dear Jeydi, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

4/10 - Kém

Harold

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
A very run down room. Bathtub was all scratched up. Tolet seat was all scratched up. The hair dryer did not work.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 01/05/2024
Dear Harold,We're truly sorry to hear about your disappointing experience. Please accept our sincere apologies for the condition of your room and the issues you encountered. This does not reflect the standard we aim to uphold. We'll address these issues promptly to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to restore your faith in our hotel.Sincerely, Hotel Manager.

10/10 - Xuất sắc

Eddie

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room space was nice and comfortable.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 01/05/2024
Dear Eddie,We're glad to hear that you found the room spacious and comfortable during your stay. Your comfort is important to us, and we're pleased that you enjoyed your accommodation. We look forward to welcoming you back!Sincerely, Hotel Manager.

10/10 - Xuất sắc

jesus

Thích: Tiện nghi, dịch vụ
Great
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 29/04/2024
Dear jesus,Thanks for your kind words and letting us know you had great stay with us and we appreciate your comment and are looking forward to welcoming you back soon.Sincerely, Hotel Manager.

10/10 - Xuất sắc

Yukihiro

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
チェックイン時の対応が素晴らしい アテンダントの女性の名前を聞くの忘れたのが残念
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 26/04/2024
Dear Yukihiro,We are glad to hear that you had a good experience with us. Your kind words about us mean a lot to us. Our staff are our proudest assets. Please let us know when you need our services again. Sincerely, Hotel Manager.

4/10 - Kém

Sabina

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Outdated, old, furniture. Sink did not drain properly. No power outlets by the bed to be able to charge phone next to the bed. The only good thing about this place is staff was friendly. Needs a major renovation. Noise from I5 was terrible.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 24/04/2024
Dear Sabina,Thank you for acknowledging our friendly staff. We apologize for the inconvenience caused by the outdated furniture, drainage issues, and lack of power outlets in your room. Your feedback is important to us, and we'll address these issues promptly to ensure a more comfortable experience for our guests in the future. Additionally, we regret that the noise from the nearby highway affected your stay. We understand the importance of a peaceful environment and will work to minimize any disturbances, we appreciate your understanding as we strive to improve.Sincerely, Hotel Manager.

4/10 - Kém

Dana, Kent

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A lot of highway noise. Bus of high school kids checked in and we had 3 obnoxious, noisy and rude boys next door trying to open locked door between rooms, slamming doors constantly until 1:30 am and again at 6:00 am.
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 24/04/2024
Dear Dana,We're truly sorry to hear about the disturbance caused by the highway noise and the behavior of other guests during your stay. Your comfort and peace are important to us, and we apologize for falling short in providing a restful environment. We'll address these issues with our team to ensure a more enjoyable experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay.Sincerely, Hotel Manager.

6/10 - Được

Brandon

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
The room was not well picked up before we got our room and the repairs that have been done to the room looked shoddy. Not paying attention to details like this makes the value seem like it’s not worth it.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 24/04/2024
Dear Brandon,Your observations will definitely be taken into consideration.Guest comments are valuable inputs for us to better our services.You can expect a further improved stay next time.We hope you will come back and see us again soon.Sincerely, Hotel Manager.

8/10 - Tốt

Samantha

Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 13/05/2024
Dear Samantha, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager.

10/10 - Xuất sắc

Haley

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 24/04/2024
Dear Haley, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

8/10 - Tốt

Pina

Đi cùng gia đình
Nice and clean. Reasonable priced.
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 24/04/2024
Dear Pina,We're delighted to hear that you found our hotel nice and clean, and that you found our pricing reasonable. Providing a comfortable and affordable experience for our guests is always our goal. Thank you for your kind words, and we hope to welcome you back again soon!Sincerely, Hotel Manager

8/10 - Tốt

Caryn

Đi cùng thú cưng
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked that it was close to the freeway and was dog friendly.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 24/04/2024
Dear Caryn,We're glad to hear that you appreciated our hotel's proximity to the freeway and pet-friendly hotel. Providing convenience and accommodation for all our guests, is important to us. Thank you for staying with us, and we hope to welcome you back again soon!Sincerely, Hotel Manager.

10/10 - Xuất sắc

Josh

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy checkin in. Adequate parking. Staff was great!
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 24/04/2024
Dear Josh,We're delighted to hear that you had an easy check-in experience, found adequate parking, and encountered a great staff during your stay! Providing seamless service and convenience for our guests is always our priority. Thank you for your kind words, and we hope to welcome you back for another great stay soon!Sincerely, Hotel Manager.

10/10 - Xuất sắc

Cary

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was clean and convenient. Great place to stay.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 24/04/2024
Dear Cary,We're thrilled to hear that you enjoyed your stay with us! Providing a clean and convenient experience for our guests is always our goal, and we're delighted that we succeeded during your visit. Thank you for choosing us, and we hope to welcome you back again soon!Sincerely, Hotel Manager.

10/10 - Xuất sắc

Patricia, Prineville

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Smell clean and the zone is nice
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 24/04/2024
Dear Patricia,Our clean hotel with many amenities is grateful for your kind words. It was a pleasure to serve you so well and we are delighted you were satisfied. We hope you will recommend our property and stay with us again next time you are in town. Sincerely,Hotel Manager.

10/10 - Xuất sắc

Noreen Del

Đi cùng gia đình
Front desk Staff are nice, the housekeeping staff is honest and reported to the manager some stuff we forgot and they call me and let me know. Over all very good experience.
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 24/04/2024
Dear Noreen Del,Thank you for sharing your positive experience with us! We're delighted to hear that our front desk staff were friendly and that our housekeeping team went above and beyond to ensure the safe return of your belongings. Providing excellent service and creating a pleasant experience for our guests is always our top priority. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

8/10 - Tốt

Ke

Đi cùng thú cưng
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service was great.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 10/04/2024
Dear Guest,It is our pleasure to have you stay with us. Our aim was to meet your expectations. I really appreciate you mentioning our great service. We will constant strive to provide an great service and product in order to win the praise of our customers. Looking forward to seeing you in the near future. Sincerely, Hotel Manager.

6/10 - Được

Dianely

Đi cùng gia đình
Property was okay, found a hair on the table lamp and another hair on the telephone receiver. Was not impressed by the breakfast.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 05/04/2024
Dear Dianely,Your feedback is extremely valuable to our hotel. Thank you for taking the time to share your experience. We will absolutely address the other areas that were not up to par. We hope that you will give us another opportunity to better serve you in the future.Sincerely,Hotel Manager.

10/10 - Xuất sắc

Will

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 05/04/2024
Dear Will,Thanks for helping us by offering this review. You are kind to let us know that our friendly staff. The experience here has proven to be more than satisfactory to most guests who leave content and happy. Our guest feedback keeps us motivated and focused to be the best hotel. We trust you will give us one more chance. We appreciate the valuable time you spent in sharing your feedback. Thank you so much.Sincerely,Hotel Manager.

8/10 - Tốt

Rosemarie, Spanaway

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 05/04/2024
Dear Rosemarie, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 - Xuất sắc

Manuel

Very clean
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 05/04/2024
Dear Manuel,Our clean hotel with many amenities is grateful for your kind words. It was a pleasure to serve you so well and we are delighted you were satisfied. We hope you will recommend our property and stay with us again next time you are in town. Sincerely,Hotel Manager.

10/10 - Xuất sắc

Jolette

Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 05/04/2024
Dear Jolette, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager.

10/10 - Xuất sắc

Tony

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, clean and good services.
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 22/03/2024
Dear Tony,We're thrilled to hear that you found our hotel to be in a great location, clean, and providing good services. Providing a comfortable and enjoyable experience for our guests is our priority, and we're delighted that we met your expectations. Thank you for your positive feedback, and we look forward to hosting you again in the future.Sincerely, Hotel Manager.

10/10 - Xuất sắc

Darlene

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 19/03/2024
Dear Darlene, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

8/10 - Tốt

Shan

Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 01/04/2024
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your stay. Sincerely, Hotel Manager

8/10 - Tốt

David

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was great. Could of had more chairs or couch in the room
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 12/03/2024
Dear David,Thank you for choosing us for your recent stay. It is heartwarming to know from our guests that everything went great. Your comments will definitely be taken into consideration. We are looking forward to your many journeys with us. Sincerely, Hotel Manager

8/10 - Tốt

Linda

Lưu trú 3 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 27/03/2024
Dear Linda, Thanks for the stay at our hotel and the feedback with 4 stars. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

8/10 - Tốt

Miguel

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Prices
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 27/02/2024
Dear Miguel, Thanks for your stay. We are glad that you had a great experience, got value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely, Hotel Manager.

10/10 - Xuất sắc

Carol, Newcastle

Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 22/03/2024
Dear Carol, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

8/10 - Tốt

Eduardo

Lưu trú 2 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 22/03/2024
Dear Eduardo, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your stay. Sincerely, Hotel Manager

10/10 - Xuất sắc

Ema

Khách đi công tác
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 20/02/2024
Dear Ema,It is delightful to see 10/10-star rating.I hope that you had a marvelous stay.Our team is very much overwhelmed by the remarks.It is a privilege to host guests like you.Await your next visit.Sincerely,Hotel Manager

10/10 - Xuất sắc

Stacie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Family vacation
My stay was awesome. The staff were all very friendly and helpful. Breakfast was wonderful. Hotel was clean .
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 10/02/2024
Dear Stacie,Thank you for your kind words! We're thrilled to hear that you had an awesome stay and that our staff, breakfast, and cleanliness met your expectations. We look forward to welcoming you back for another wonderful experience in the future.Sincerely, Hotel Manager.

10/10 - Xuất sắc

MARIE

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 12/02/2024
Dear MARIE, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

8/10 - Tốt

Michelle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 10/02/2024
Dear Michelle, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

4/10 - Kém

Craig

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
They say it’s pet friendly but then charge you $40for your pet; that is not very pet friendly.
Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 05/02/2024
Dear Craig,Thanks for sharing your feedback. Based on your comments, I have personally taken action to investigate these claims, and we will take immediate action if necessary. Request your understanding and reconsideration to visit. Sincerely,Hotel Manager.

2/10 - Tồi

Viola

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi phòng
Go elsewhere
Bad location Noisy noisy noisy Uncomfortable bed
Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 05/02/2024
Dear Viola, Thanks for choosing our hotel for your stay. We apologize for any inconvenience you had with the stay. We are acting on each of them on high priority. You can see the changes. Please visit us again. Sincerely, Hotel Manager.

10/10 - Xuất sắc

David

Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 31/01/2024
Dear David,Thanks for choosing our hotel for your stay and giving us a 10-star rating. We are glad to know that you had a great experience, got value for your money while staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and is thrilled to know that we were successful during your stay. I hope you will visit us again soon.Sincerely,Hotel Manager.

8/10 - Tốt

Shannon

Lưu trú 1 đêm vào Tháng 12, 2023
Hotel Manager trả lời vào 27/01/2024
Dear Shannon, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your stay. Sincerely, Hotel Manager

6/10 - Được

Robert

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best western Woodburn Oregon
Checking in was very good. The front desk girl was very helpful and friendly. The breakfast service in the morning was very good, I enjoyed the biscuits and gravy. The down side was the bed in the room was hard and I found it uncomfortable. The only other issue was the fan in the bathroom did not work.
Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 24/01/2024
Dear Robert,Thank you for your positive comments about the check-in experience, helpful and friendly front desk staff, and the breakfast service. We're pleased to hear that you enjoyed the biscuits and gravy. We apologize for the inconvenience with the bed being uncomfortable and the bathroom fan not working. Your feedback is valuable, and we will address these issues to ensure a more comfortable stay in the future. We appreciate your understanding and hope to welcome you back for an improved experience.Sincerely, Hotel Manager.

10/10 - Xuất sắc

Bernard John

Đi cùng thú cưng, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very quiet. Solid free breakfast. Staff exceptionally friendly and helpful.
Lưu trú 2 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 24/01/2024
Dear Bernard John,Thank you for sharing your thoughts about your stay with us. I am glad to hear that you had a good time. I will pass on your compliments to our staff, they work hard to ensure that all of our guests enjoy themselves while staying with us. We look forward to seeing you again soon.Sincerely, Hotel Manager.

10/10 - Xuất sắc

Katherin, Independence

Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 05/02/2024
Dear Katherin, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager.

4/10 - Kém

Soo Min

Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 05/02/2024
Dear Soo Min, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager.

10/10 - Xuất sắc

Amy

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff, rooms are adequate, noisey.
Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 13/01/2024
Dear Amy,We thank you for your comments and hope that your stay with us has been pleasant. We appreciate the opportunity to serve you and look forward to welcoming you back in the future.Sincerely,Hotel Manager.