"Check in was terrible - no staff on site just a cleaner - had to call for assistance - got hung up on. Started a chat told we hadn’t fully paid - go into the app and pay - tried but this didn’t exist on my app - Zoe - digital assistant finally got me our door code - and asked me to ensure I paid the environment tax of €4. Took about 45 minutes to get into our room. Breakfast was mediocre at best - hot shower, clean sheets which was great - pool is a very small dip pool - holds maybe 4 people. I...
"Check in was terrible - no staff on site just a cleaner - had to call for assistance - got hung up on. Started a chat told we hadn’t fully paid - go into the app and pay - tried but this didn’t exist on my app - Zoe - digital assistant finally got me our door code - and asked me to ensure I paid the environment tax of €4. Took about 45 minutes to get into our room. Breakfast was mediocre at best - hot shower, clean sheets which was great - pool is a very small dip pool - holds maybe 4 people. I...
Ronalda