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HNA Hotel Downtown Xian

2.5 star property
Travelers can start their day with an energizing breakfast at two restaurants or plan their Xi'an adventures over coffee in this centrally located hotel

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HNA Hotel Downtown Xian, in Xi'an City Center, is a convenient base for exploring the historic city. Guests can enjoy breakfast at two restaurants or visit the café for a quick pick-me-up. The hotel offers free in-room WiFi and staff can assist with tour bookings and tickets.

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Laundry room
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About this property

HNA Hotel Downtown Xian

  • Hotel located in Xi’an City Center
  • You can look forward to a coffee shop/cafe, dry cleaning/laundry services and car hire on-site at HNA Hotel Downtown Xian. The on-site Fusion cuisine restaurant, Chinese Restaurant, offers breakfast, lunch and dinner. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
  • Other perks include:
    • Breakfast (surcharge), concierge services and a front desk safe
    • Multilingual staff, a lift and a 24-hour front desk
    • Laundry services, tour/ticket information and massage treatment rooms
  • Room features
  • All guestrooms at HNA Hotel Downtown Xian offer comforts such as free WiFi and free bottled water.
  • Other amenities include:
  • Bathrooms with baths or showers

Similar properties

Hallway
Golden Tree Business Hotel
Xi’an City Center
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
7.2 out of 10, Good, 35 reviews
The price is 713.495 ₫
831.935 ₫ total
includes taxes & fees
26 May - 27 May
Golden Tree Business Hotel
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Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 100.0 per night.

Payment types at the property

Important information

Optional extras

  • Breakfast fee: from approximately CNY 38 per person
  • Rollaway bed fee: CNY 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

What time is check-in at HNA Hotel Downtown Xian?

Check-in begins at 2 PM.

What time is check-out at HNA Hotel Downtown Xian?

Checkout is at 2 PM.

Where is HNA Hotel Downtown Xian located?

Located in Xi’an City Center, this hotel is within a 15-minute walk of Shaanxi Science and Technology Museum, Yisu Community Theater and Xī'ān Museum. Chang'an Qishi Museum and Dongyue Temple of Xi'an, Shaanxi Province are also within 15 minutes. Zhonglou Station is 19 minutes by foot and Beidajie Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.2

5.2

Cleanliness

6.6

Location

5.0

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

Reviews

Verified

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location and quiete

Near the bell buiding and huimin street, bus station down stair, very conviniente.
Verified

2/10 Terrible

Super bernard

Disliked: Cleanliness, staff & service, room comfort

Sale

Pût simple, everything is dirty....the carpet has never been cleaned: hairs on the floor, cigarette snatched on the floor,....
Verified

4/10 Poor

李先生

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

打掃不乾淨

在客房衛生度有待改善 地毯都沒有吸乾淨 應該是說沒有吸 每天的打掃應該只有到垃圾跟換床單 桌子都是灰塵 房間提供的兩瓶水也要每天打電話去討 衛生紙用完了也不會主動補貨 整體來說 服務員應付了事
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor value for money

HNA Business Hotel is the worst hotel I have been to in China. I had many problems with my room including poor room cleanliness, noise from outside (a busy street) since windows did not adjust, etc. I asked Hotel management to fix a few of the problems and they were never interested in providing a solution.
Verified

8/10 Good

Anonymous

I booked this hotel mainly because

I booked this hotel mainly because it was centrally located and had a good rate. It was very easy to find, and in easy walking distance ti the Drum Tower, where the bus from the airport stops. I booked a non-smoking room, and for the it menat a sign in the roomsaying "please do not smoke in bed". The room stank of smoke. Broadband internet is by cable only (i.e. No WiFi), which means it was useless with my iPad. Staff were very friendly. Breakfast Chinese only (I am still not used to having rice, noodles, etc. For breakfast). Very noisy all night due to strange mechanical noises (some sort of generator, air conditioning, or similar) from outside. Overall, great location and ok hotel. Good value fir money. The only real problem was the so-called non-smoking room...
Verified

6/10 Okay

Metin

Disliked: Staff & service

Kein englisch sprechende Personal,

Kein englisch sprechende Personal, nicht hilfsbereit. Hotel und die Zimmer sind renovierungs bedürftig. Frühstück nur für Asiaten.
Verified

6/10 Okay

Anonymous

Disliked: Cleanliness, staff & service

bathroom was very dirty, bedroom

bathroom was very dirty, bedroom was small, with questionable security. someone tried to open my room in the middle of the night! i know because the door latch had moved forward as if someone had opened it. told the reception but they couldnt do anything.
Verified

8/10 Good

Christian

Liked: Staff & service

This is a good mid-range hotel

This is a good mid-range hotel in downtown Xi'an. It is very central being only a few of minutes walk from the drum tower. Make sure you have the name and address written in Chinese as no-one (including about 10 taxi drivers) seemed to know where it was despite it being a large hotel!
Verified

6/10 Okay

Anonymous

No Thrills but cheap & No big complaints

We were disappointed that this hotel does not have a pool/fitness/sauna/massage/bowling as advertised. It does not cater to tourists. English was difficult to arrange. It is situated in the center of town a good walk to all the main sites. Be aware it is by the government buildings and music will wake you at 7 am as they raise the flag it's somewhat peaceful. The hotel breakfast was so so. The hotel was situated in the same building as an amazing Dim Sum restaurant that was happening well past midnight and delicious. With that being said it worked okay for us and it was very well priced.
Verified

8/10 Good

rhonda

Disliked: Staff & service

very little english spoken, beds

very little english spoken, beds hard
Verified

8/10 Good

Kari

Liked: Staff & service
Disliked: Cleanliness

Fitted carpet and dust, dust and

Fitted carpet and dust, dust and more dust. Under bed more dust.