Dear Valued Guest, Thank you for staying with us and sharing your impression. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, An Lai (Ms.) Guest Experience Team

Dear Son Ngoc, Thank you for staying with us. All Melia Ho Tram Beach Resort team works hard in order to provide the highest level of service and we are happy to know that we succeeded to do so. We look forward to welcoming you back.

Thân chào Cảm ơn quý khách đã dành thời gian đánh giá cho Melia Ho Tram Beach Resort. Chúng tôi rất lấy làm hân hạnh khi nhận được những nhận xét tích cực của quý khách. Khách sạn luôn không ngừng cố gắng mang lại những dịch vụ chất lượng tốt nhất đến cho khách hàng. Một lần nữa chúng tôi xin chân thành cảm ơn và hy vọng sẽ được tiếp đón quý khách trong thời gian tới. Trân trọng, Alice

Dear Giang, Thank you for sharing your impressions on Expedia Website. All Melia Ho Tram Beach Resort team works hard in order to provide the highest level of service and we are happy to know that we succeeded to do so. We look forward to welcoming you back. Kinds Regards, Alice Guest Experience Agent

Dear Mr/Mrs, Thank you for choosing Melia Ho Tram Beach Resort and for sharing your kind review on Expedia. We are delighted to see that you gave us a perfect rating! Thank you! It's a real pleasure that you have enjoyed our hotel services and our staff's assistance. We have gladly shared you kind comments with my team. We look forward to welcoming you back to Melia Ho Tram Beach Resort. Kinds Regards,

Dear Mr. Anwarzai, Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort.Kind Regards,Anny Krishnan (Ms.)Quality Assurance Supervisor

Dear Mr. Ronak, On behalf of the entire team, thank you very much for taking the time to share your feedback with us. I think the availability of the Spa package will vary depending on the policies of each hotel and resort, as we haven't advertised a "Complimentary Spa service". We value your suggestion and will explore it further.Mr. Ronak - although you have mentioned you will not return, I still we still hope to have an opportunity to welcome you back in the near future. Best regards, Anny KrishnanQuality Assurance Supervisor

Dear Mr. Cheng, Thank you for staying with us and giving a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Khang Tran Guest Experience Team

Dear Mr. Uematsu, Thank you for staying with us and giving a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Khang Tran Guest Experience Team

Dear Mr. Cheng, Thank you for staying with us and giving a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Khang Tran Guest Experience Team

Dear Ms. Takeuchi, Thank you for staying with us and giving a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Khang Tran Guest Experience Team

Dear Mr. Hang, Thank you for staying with us and giving a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Khang Tran Guest Experience Team

Dear Mr. Hang, Thank you for staying with us and giving a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Khang Tran Guest Experience Team

Dear Mr. Manh Hung, Thank you for staying with us and giving a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Snow Nguyen Guest Experience Team

Dear Mr. Miri, Thank you for choosing us during your visit to Ho Tram. We would like to thank you for your review. Thank you very much for taking the time to give us your feedback. I have noted down and shared your comments with the Head of Department in charge so we can look into this further to ensure our services meet our guests’ expectations. We humbly apologize for any inconvenience to you . Your comments give us the opportunity to improve our service and I hope we have the chance to serve you better at Melia Ho Tram Beach Resort during the next trip. With my best regards, Snow Nguyen, Guest Experience Team

Dear Ms. Diana, Thank you for choosing us during your visit to Ho Tram. We would like to thank you for your review. Thank you very much for taking the time to give us your feedback. I have noted down and shared your comments with the Head of Department in charge so we can look into this further to ensure our services meet our guests’ expectations. We humbly apologize for any inconvenience to you. Your comments give us the opportunity to improve our service and I hope we have the chance to serve you better at Melia Ho Tram Beach Resort during your next trip. With my best regards, Snow Nguyen, Guest Experience Team

Dear Mr./Ms. Con, Thank you for staying with us and giving a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort.Kind Regards,

Dear Mr. Masato, Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Snow Nguyen Guest Experience Team

Dear Mr./ Ms. Huynh, Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Diep Chau Guest Experience Team

Dear Mr./ Ms. Terri, Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Diep Chau Guest Experience Team

Dear Mr. Steve, Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Diep Chau Guest Experience Team

Dear Mr./ Ms. Sangbum, Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Diep Chau Guest Experience Team

Dear Mr./ Ms. Kha, Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Diep Chau Guest Experience Team

Dear Mr./ Ms. Lalrintluanga, Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Diep Chau Guest Experience Team

Dear Mr./ Ms. Virginia, Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Diep Chau Guest Experience Team

Dear Ms./Mr. Hirofumi,Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort.Kind Regards,

Dear Mr. Chung, Thank you for choosing us again for your recent stay in Ho Tram. We would like to also thank you for your spending your time to provide us with your feedback related to the service shortfall that you have faced when staying with us. Thank you very much for taking the time to give us your feedback. I have noted down and shared your comments with the Head of Department in charge so we can look into this further to ensure our services meet our guests’ expectations. We humbly apologize for any inconvenience to you and your family and happy to know that it did not mark the overall stay. Your comments give us the opportunity to improve our service and I hope we have the chance to serve your family better at Melia Ho Tram Beach Resort during the next trip. Warmest Regards, Anny KrishnanQuality Assurance Supervisor

Dear Ms./Mr. Tran,Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort.Kind Regards,

Dear Mr. Sim, Thank you for staying with us. On behalf of Melia Ho Tram Beach Resort team, we would like to thank you for giving us a good rating! We look forward to welcoming you back. Kind Regards, Khang Tran (Mr.) Guest Experience Team.

Dear Mr. Choi, Thank you for staying with us. On behalf of Melia Ho Tram Beach Resort team, we would like to thank you for giving us a good rating! We look forward to welcoming you back. Kind Regards, Khang Tran (Mr.) Guest Experience Team.

Dear NY,Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort.Kind Regards,

Dear Lap,Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort.Kind Regards,

Dear Ms. Le, Thank you for staying with us. On behalf of Melia Ho Tram Beach Resort team, we would like to thank you for giving us a good rating! We would like to also thank you for your spending your time to provide us with your feedback related to the price of our objects. I have noted down and shared your comments with the Head of Department in charge so we can look into this further to ensure our services meet our guests’ expectations. We look forward to welcoming you back. Kind Regards, Khang Tran (Mr.) Guest Experience Team.

Dear Anonymous,Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort.Kind Regards,

yoonjung 고객님께,고객님의 소중한 시간을 할애하시어 긍정적인 리뷰를 남겨주셔서 깊이 감사드립니다. 고객님이 저희 리조트에서 좋은 시간을 보내셨다니, 매우 영광스럽습니다. 또한, 고객님의 리뷰를 저희 팀과 함께 공유할 수 있게 되어 정말 기쁜 마음입니다. 저희는 가까운 미래에 고객님을 Melia Ho Tram Beach Resort에서 다시 뵙기를 바라겠습니다. 감사합니다.

Dear YOSEP,Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort.Kind Regards,