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"Staff was extremely kind and polite. Interacting with them each day was a pleasure."

"Hospitalities, service and diner are excellentes "

"กลับไปพักรอบที่ 3 แล้ว อาหารเช้าอร่อย มีรถ รับส่ง ระหว่างโรงแรมและสถานีคาวากูชิโกะ ออกทุกครึ่งชั่วโมง ห้องเห็นฟูจิชัด เต็มตา "

"Yes but I was overcharged "

"Love the traditional futon beds and room - it’s comfy and we especially love the private onsen that you can book. Each booking is for 50 mins to enjoy onsen peacefully by yourself "

"Room was amazing. The old architecture with modern amenities was great. The onsen was beautiful. The hotel itself and the area around the hotel, including the gardens were stunning and fun to explore. A perfect oasis, I wish we could have stayed longer. Some lovely shops and restaurants within walking distance. The free shuttle up the hill to the train station was appreciated, although the walk down to the hotel is worth doing. Stop at Naraya cafe as well!"

"Great staff, comfortable room and breakfast with an amazing view of Mt Fuji. You are also right next to Fuji Q theme park if that’s your jam."

"For me, it's perfect Location: - If you're looking for a breathtaking sight of Mt Fuji, this is the way to go. It may not be the most convenient Hotel but I'd say it has a great view of Mt. Fuji. Staff: - They are professional, Friendly and well Respected. They will give you very accurate information at their hotel and try their best to make you feel comfortable. Dinner: - Dinner is a must-have. I'm sure there are other options around, but make sure you try them since you're there. All their food was fresh or cooked on site. The quality is top-notch. Room: - The Mt. Fuji view room is everything you would expect for a four-star hotel. Clean, essentials were ready to use, comfortable, and quiet. I personally was very please at the fact that although it's right next to a busy street, I still got my quality sleep. Breakfast: - equally amazing as the dinner. I like that they had western style and a traditional Japanese breakfast. Be there early for an even better experience. Overall, it's one of my personal favorites, and I definitely will come back in the future. Make sure you try their onsen while you're their you'll be surprise on how good it is."

"Nice staff and location "