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"I loved the place because everything was close by"

"Got bedbugs. Room smelled terrible. Big stains in the carpet"

"I love being in this hotel is super clean and the staff is amazing."

"Bad customer service and no hospitality"

"My room was clean.quite and the beds was comfortable will be back in August for sons graduation"

"Clean rooms. Good breakfast."

"I rarely would give a five star review, this property was so beautiful, beautiful welcoming, and extremely clean. My husband and I enjoyed breakfast every day with a beautiful view of the water & the staff were so friendly and accommodating for all of our needs. A+ for the luxurious towels and amenities. I hope our travels bring us back."

"1st of all had too wait 2hrs for my room rest was at 3 room wasnt ready till 5:30. Went to take a shower the towels was spotted with brown color stains. Ask for another set of towels same thing. They need to invest in new linen. The microwave and refrigerator had leftover food in it. Told the 2 staff members nothing ever happened. Noone came to clean the microwave and refrigerator. Poor service poor staff. I will never ever go back Good luck"

"Maintenance: bathroom shower needs grouting, toilet seat needs tightening Pools: indoor closed for repair, no repairs evident during the 4 days we were there, outdoor pool was cold but usable on the hot days Evening staff excellent and very helpful, morning staff also helpful Breakfast: would have liked more variety for our extended stay"

"Staff, clean room,"

"this property was so dirty that my cat who I paid for went under the bed and got dirty from being under the bed underneath that bed was filthy. I’ve never seen so much dirt collected in a hotel room ever so I would never book this hotel again and I’m advising other people never to book this hotel."

"It took a while for the ac to cool down the room since it was totally turned off when I arrived"

"We stopped here on the last night of a cross country drive. The lobby was neat and clean. The staff at the front desk was friendly and helpful, informing us on the in house offerings for dinner and drinks as well as other nearby options. The dinner was just ok, but saved us a trip out to find something. The bartender and restaurant staff were also nice and courteous. Our room was neat and clean. At breakfast, there were a variety of breakfast staples to select from and we had no complaints. We...

"I booked a3 night stay 2 nights we had a storm and no electricity with no compensation no back up generators nothing just in dark until you weren’t.. the door locked on the handle but no other safety features the door had crackers you could see outside you get what you pay for."

"everything was great"

"Staff, as always try their best. Unfortunately this property needs a lot of maintenance and it is long overdue for some new towels, sheets, comforters and some renovations. Understanding this is the Key West Inn and we were not expecting 5-star service or facilities, dingy towels/sheets take you back a little bit. Additionally, they advertise that breakfast is included, we did not get breakfast, we rang the bell several times and no one answered, when they finally answered, breakfast was not...

"The staff allowed us to drop our luggage off before check-in so we could go off to do other things and that was nice. The mattress was fairly comfortable and the air conditioning worked fine. Otherwise it was an unpleasant experience. The room was dark and dingy. The furnishings were worn out…the easy chair had stained fabric, the bed sheet had a hole in it, and the handle on the folding door to the bath was missing. The TV produced a message stating that the streaming contract was expired so...

"Ok"