Dear Rick,Thank you for being understanding towards us. We would like to apologize for not informing you about our ongoing renovations and any inconvenience it may have caused during your departure. Your gesture of giving us a second chance and your valuable feedback mean a lot to us. We strive to improve our processes to make your future stay better. We hope to have the opportunity to serve you again soon.

Hello Barb,Thank you for your feedback! We apologize for failing to inform you about the current renovations we are having. We will update our content and take proper steps to ensure that our guests are well-informed of our current status and available amenities. Thank you for bringing this to our attention and we hope to welcome you again in the future.

Hello David,Thank you for your feedback! We are ecstatic to hear that you enjoyed your stay. I apologize that you were put in a room close to the elevator. For your future stay with us, please do not hesitate to contact us for any request like being assigned a room away from the elevator or higher floors. We will try to accommodate any of your future requests as best as we can. Thank you for staying with us, we look forward to your future stay with us.

Hello Norman,Thank you for your feedback and for choosing us. We are thrilled to hear that we met your expectations. We will try our best to keep our track record and strive to exceed your expectations on your next stay.

Hello Brian,We are glad to hear that you liked our breakfast better. Your positive feedback and support mean the world to us. We look forward to your next stay!

Dear Beshon,I am writing to express my gratitude for choosing to stay at Hampton Inn Newport News-Yorktown. Our entire team is thrilled to hear that your experience was exceptional, and we sincerely appreciate your kind words.We are committed to providing our guests with the best possible experience, and your positive feedback is a testament to our efforts. Should you choose to stay with us again in the future, please do not hesitate to contact us. We would be honored to have the opportunity to exceed your expectations once more.Thank you again for choosing Hampton Inn Newport News-Yorktown. We look forward to welcoming you back soon.