"The lobby smelled awfully of cigarette smoke upon check-in, and the first red flag was multiple signs stating that the breakfast that was supposed to be included in the nightly rate was no longer being offered. The room reeked of chemicals, even though it was one of the dirtiest rooms in the US that I’ve ever experienced. The walls were covered with all sorts of brown, red, purple, pinks splatters (like old food, blood, wine, lipstick maybe?). There were only 2 bath towels, 1 hand towel, 0 washcloths, all of them were ratty & tattered. All of the soap/shampoo dispensers were empty, and there was a single tiny bottle of cheap “conditioning shampoo”, so maybe 1 person could shower and clean themselves. The jacuzzi (one of the amenities) was long out of service, covered and boarded up but in a super ghetto way. The pool was old and cracked and hadn’t been cleaned. Surfaces in the room were also very dirty, and we didn’t want to walk around in bare feet in the room. I found a large black spider crawling on me in the middle of the night. The air conditioner didn’t have the option to keep the fan on constantly, so it woke us up every time it turned on/off. The nail in the coffin was the huge cockroach on the wall above my husband’s bag which was the first thing I saw when we woke up in the morning. We couldn’t get out of there fast enough. I’m a platinum Hotels.com member and have stayed in tons of hotel/motels from luxury to bottom of the barrel, and this was by far the worst."