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Helan Family & SPA

Property class: 3

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At Helan Family & SPA, you can look forward to a free breakfast buffet, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Free in-room WiFi is available to all guests, along with a garden and a playground.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
The current price is 3.232.311 ₫
3.519.153 ₫ total
includes taxes & fees
26 Aug - 27 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Double Room Single Use

Comfort Double Room Single Use | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Comfort Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Classic Double or Twin Room

  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

Classic Triple Room | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Classic Triple Room

  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Suite

Comfort Suite | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Comfort Suite

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Premium Double Room

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Classic Single Room

  • Mountain view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

A hotel room with a bed, a bedside table with a bottle of wine, a glass, and a rose.

Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi
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About the area

Located in Zakopane, Helan Family & SPA is in the mountains. Zakopane Art Gallery and Tatra Museum are cultural highlights, and some of the area's landmarks include Jaszczurowka Chapel and Wooden Tserkvas of the Carpathian Region in Poland and Ukraine. Travelling with kids? Consider Snowlandia Snow Maze, or check out an event or a game at Wielka Krokiew. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as sledging. Visit our Zakopane travel guide
Map
Ul. Stara Pardalowka 6, Zakopane, Lesser Poland, 34-500

What's nearby

  • A mountain lake with clear water, surrounded by rugged mountains and dense forests.
    Zakopane Aqua Park
    8 min drive - 2.8 km
  • Pardalowka Ski Lift
    12 min walk - 1.1 km
  • Koziniec Ski Lifts
    2 min drive - 1.1 km
  • Nosal Ski Center
    4 min drive - 1.8 km
  • Krupowki Street
    8 min drive - 2.8 km

Getting around

  • Zakopane Station
    11 min drive
  • Kraków (KRK-John Paul II - Balice)
    131 min drive

Restaurants

  • Gazdowo Kuźnia
    8 min drive
  • Restauracja Gubałówka
    28 min drive
  • Curry Mahal Zakopane
    7 min drive
  • Karczma u Fiakra
    7 min drive
  • Costa Coffee
    7 min drive

About this property

Helan Family & SPA

  • Family-friendly hotel near Krupowki Street
  • You can look forward to a free breakfast buffet, a terrace and a coffee shop/cafe at Helan Family & SPA. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
  • You'll also enjoy the following perks during your stay:
    • A children's pool
    • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
    • A banquet hall, smoke-free property and luggage storage
    • A lift, barbecues and tour/ticket information
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as free WiFi and sound-insulated walls.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch TVs with digital channels
    • Balconies, fridges and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Parking on site (PLN 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Playground
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2010
  • Edwardian architecture
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for PLN 20.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PLN 400 per vehicle (one way)
  • Self-parking fee: PLN 20 per day
  • Crib (infant bed) fee: PLN 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Helan Family & SPA have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Helan Family & SPA?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Helan Family & SPA on 26 Aug 2026 start from 3.232.311 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Helan Family & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking at Helan Family & SPA?

Self-parking is available for PLN 20 per day.

What time is check-in at Helan Family & SPA?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Helan Family & SPA?

Checkout is at 11 AM.

Does Helan Family & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 400 per vehicle applies.

Where is Helan Family & SPA located?

This family-friendly Zakopane hotel is located in the mountains, within 1 mi (2 km) of Pardalowka Ski Lift and Koziniec Ski Lifts. Zakopane Aqua Park and Krupowki Street are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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