Search Hotels by Accor Hotels in Zhangjiajie

"Clean room and hotel was convenient for my short stay. Staff were very professional, warm and responsive and I would like to make a special mention of the young gentleman who helped me when I had issues connecting to WiFi. Unfortunately I cannot remember his name but he was excellent and patiently helped me to identify why I was unable to connect to WiFi. He made me feel valued as a customer and it is staff like him that really make a stay memorable and I am very grateful. Great location near Cable Car Station. I highly recommend this hotel"

"It was very clean and a good breakfast. But the staff does not speak English for questions needing to be answered. "

"Most amazing location: the view is absolute breathtaking. Miss Storage Space in the ropm. Good breakfast"

"WOW. The place was so beautiful. It was sat between mountains with the BEST scenes ever. The room we stayed in was so beautiful and had an unreal view of the hills. The food was also amazing. We had certain requirements as we can only eat halal food, and they made sure to accommodate as best they could. Felix and Elvis were honestly so good. The best service ever. They helped us prepare and helped with our whole itinerary to Tianmen Mountains and the Avatar Mountains. From the airport, a driver was provided, and picked us up promptly. The car was luxury. As part of the itinerary, they also booked our tickets to the 2 mountains, and provided us with drivers to and from there. We were honestly stress free and the whole experience was exceptional. Anytime we had any enquiries, we just messaged the team and they got back to us within minutes. "

"Clean room, good breakfast, friendly staff, highly recommended "

"We really enjoyed staying here because of how attentive the owner was, it's quaint and intimate, good for a short stay. We figired out the heating it's a bit on the cooler side if you like that. The owner is quick with helping with everything we needed. We recommend having we chat installed. This place is a family owned business, in a safe area, a little difficult to find but our hotel manager helped us a lot, we placed the orthopedic hospital as reference when taking a taxi back. Overall a perfect place to stay as it is close to the cable car for tinamen mountaint and a quick cab eide to 72 towers and close to thw train station for a cheap ride to furong ancient town! Also went to thw national park forna day feom here."

"Everything was good. The breakfast was excellent. Our room was spotless and clean. The reception guy was very polite and helpful."

"Good cleaning staff Ran out of food everyday at buffet Poor help with getting a early morning taxi almost missed our train Front desk attendant and security could not get us a taxi so a stranger helped us 😡"

"The food was excellent, all locally-sourced organic food. Almost all Chinese food. There was coffee available at breakfast. The room was nice and big, with an excellent shower. The hotel provided free transport to/from the National Park entrance, and arranged for transport to/from airport and train station."