"The main positive about this property are the staff and the location. The staff are very polite, professional and most of all personable and helpful. Major props to Crystal and Sunny. Nothing but good things to say about them. The hotel is also very close to Tianmen Mountain cablecar station as well as local restaurants and airport/train station as a result of being in the city center. The property itself is well maintained though quite old and main drawbacks is the fact that the property itself...
"It does smell like smoke. Lots of people smok in the cafe which is hard to sit in. Staff was good. Especially the ones to help book tours. Overall it's a good place but the smoke smell through the hotel is annoying for us."
"This was one of our favorite hotels that we stayed at in China! Everyone here is so nice and helpful. They dropped us off and picked us up from Tianmen Mountain, and woke up early to drop us off at the train station. We are SO thankful for all of their help and we wish we could’ve stayed longer. They also have the cutest cats ever and their dinner is so good!! I highly recommend staying here, you will find the BEST and most caring staff."
"I had a pleasant stay overall. The staff were incredibly friendly and always willing to help. A special thanks to the boss lady and the lovely front desk girl who greeted me every morning with such warmth and sunshine-like positivity.
The hotel was clean, well maintained, and the breakfast was very good. Everything felt organized and comfortable.
The only issue was that the room I received looked nothing like the one shown in the booking photos. The advertised images featured a luxury suite...
"L’emplacement est parfait ! L’hôtel est juste en face du téléphérique de la Montagne Tianmen. On y va à pied en 5 minutes, c’est ultra pratique pour commencer la visite sans perdre de temps."
"The staff were extremely helpful and friendly throughout my stay, and the location is excellent, especially if you're planning to visit Tianmen Mountain since the cable car station is just a short walk away. The hotel was clean, well maintained, and generally comfortable.
However, there were a few significant issues that affected the overall experience.
First, the included breakfast is not served in the hotel itself but at a small nearby restaurant. While breakfast is included, the experience...
"We had the most wonderful experience, Andy (the manager) was in direct contact with us even before the trip and he arranged for our pick up even when we changed the departure point at the last minute. He made our honeymoon absolutely lovely and special at this hotel!
The room was absolutely wonderful, large, with amazing views. The facilities are breathtaking, swimming pool was great. The best part was just walking through the hotel and feeling like being in a palace everyday. The area for the...
Giá thấp nhất mỗi đêm dựa trên kết quả tìm kiếm trong vòng 24 giờ qua cho 1 đêm lưu trú cho 2 người lớn. Giá và tình trạng phòng có thể thay đổi. Có thể áp dụng điều khoản bổ sung.
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