Khách sạn Zillah

"Everything"

"Our experience was very disappointing. While we were sleeping, the headboard of our bed suddenly fell off, which was both shocking and concerning from a safety standpoint. What made it even more concerning was that the back of the headboard had numerous scratches and marks, making it seem like this was not the first time it had happened. We also had an issue with the bathtub, as the water would not drain properly. We reported both problems to the front desk, but all we received was an apology...

"The property was very nice, the rooms were clean and the staff were very helpful. We forgot some items in our room and they called us to let us know, which we appreciated."

"Nice"

"Could not sleep due to staff literally trashing out a hotel room next to mine. If they knew this was scheduled they should’ve put us in a further room, they were dumping stuff out, banging on the walls with hammer and moving furniture. Completely disrupted any relation we wished to find. The pool is very cold and the breakfast area only has seating for three families. The cleaning ladies do not say hi they just stare you down. The only nice person was the man at the front desk"

"We had a clean room. the staff was very nice, we enjoyed the outdoor pool very much! The breakfast in the morning was very nice as well. My only issue was the noise coming from other rooms and the very loud AC unit that we had. I went into another friend's room and saw a more updated one that was quiet. Unfortunately ours was older and was extremely loud. It rattled all night long, and because we had a toddler, that was very difficult to not disturb him, and it kept it awake for many hours. We...

"3am is the latest you can check in otherwise they cancel your reservation"

"The room was spacious, clean, and had everything we needed for our stay"

"Staff was very helpful."

"Older hotel that has been updated. Everything was very clean, Pretty view of the river. Kiddo enjoyed the pool. The employees either couldn’t care less or were rude. Only friendly person we met was the cleaning lady who held the door when we left."

"Nice breakfast. Room was clean. Hallways, elevators and floors looked like they hadn't been cleaned in a long time."

"Place was old and filthy. No wonder the sign from the road says cheapest place in town! And they have an extra charge that Expedia didn't include, a credit card charge."

"Wonderful stay, highly recommend!"

"The walls are very thin and even though the hotel was not full they put us all in one end of the hallway. Lots of noise from the surrounding rooms."