Khách sạn Troy

"sink in bathroom drained very slowly. And TV remote difficult to operate"

"Excellent location, great and helpful staff, great breakfast"

"There was a storm in the area when we arrived which had caused some issues during check-in. We had booked the room for 5 days, however, I had to move to another room because of the computer glitch. However, the day manager did contact me about the problem since our room had apparently been double booked. He helped me out with the price and also looked in depth for my wife's heated coffee cup that she had left in the lobby. He dug through the trash to find it but to no avail. He was way beyond...

"I like that it was convenient to our event but it took awhile to check in, only one person behind the desk. The hot tube look like it needed to be clean so we did not go in."

"It was amazing"

"Great staff; lovely home; nice breakfast."

"Room was clean, bed very comfortable. Smelled a bit of cleaning supplies. Breakfast was good but not great as only hot offering was waffles"

"Quiet, even though it was on a main road.!"

"Submitted"

"Took too long to check in on Friday night, there should have been more than one person checking in guests on a busy weekend. Staff was lacking throughout our stay. I did not see one housekeeper the entire weekend. Our room was adequate, but there was black mold around the shower, products on the wall were half empty, a dog toy under the bed (which indicates a lack of attention to vacuuming), and most of the USB outlets did not work. I booked two rooms, one of which had a strong urine smell and...

"Clean, modern rooms. Warm indoor pool area."

"Great stay. Beautiful property."

"We checked in and tried showering only to have water as cold as ice, door lock didn’t work. Called front desk his response was change rooms. We were already unpacked and he didn't seem to care, he said no one was there to fix anything. Moved rooms to take a shower in room number 2 and the bathroom bath mat was dirty, we used a towel cus the bath mat was that dirty, the shower wall had black curly hair stuck to it. Called front desk three times, no answer. Went to front desk no one there. ...

"Excellent stay, very clean and quite new."

"Very clean and close to everything, friendly staff"

"Shower didn't drain, everything else was fine. We really liked breakfast options."

"Wonderful hotel. Room was comfortable and clean and the staff from front desk to manager to restaurant servers were all excellent and helpful."

"Professional"

"The staff were all great. Our room was clean and comfortable."