Thank you for your feedback. We are sorry to hear that the church bell disturbed your sleep. We hope your stay was otherwise pleasant.Kind regards

Guten Tag Herr Michael,Vielen Dank für Ihre positive Bewertung und freuen uns Sie bald wieder einmal zu begrüssen dürfen.Freundliche GrüsseManuela

Dear Elmar,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at +41 (0)44 438 15 15.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Nicola Zagnoliapprentice ReceptionBest Western Hotel Spirgarten

Liebe AndreaVielen Dank für Ihren Aufenthalt in unserem Haus.Wir freuen uns Sehr zu hören, dass Sie den Aufenthalt geniessen konnten. Das Problem bezüglich den Fenstern und den Türen ist uns leider nicht neu.Wir freuen uns Sie bald wider bei uns begrüssen zu dürfen.Freundliche Grüsse Nicola ZagnoliLernender Rezeption

Dear NancyWe are very sorry that it seems you did not have a pleasant stay at our hotel.Our goal is always to provide our guests with the best possible stay. We would also have been pleased if you had informed us about any grievances on site. We are sure that we would have done everything possible to eliminate them.Nevertheless, we would be very happy to welcome you again.Best regardsNico MasiFront Office ManagerBest Western Hotel Spirgarten

Dear Ronthank you very much for the great review.We are happy that you did enjoy the stay at our hotel and hope to welcome you soon again.Kind regardsNico MasiFront Office ManagerBest Western Hotel Spirgarten

Dear Philippethank you very much for the great review.We are happy that you did enjoy the stay at our hotel and hope to welcome you soon again.Kind regardsNico MasiFront Office ManagerBest Western Hotel Spirgarten

Dear Scott thank you very much for the great review. We hope to welcome you soon again at our hotel. Take care and stay healthy. Regards Nico Masi Front Office Manager

Dear Guest thank you for the great review and your nice comments. We regret that you had some sleeping issues regarding the missing air condition. As our hotel builiding is under monument conservation, at the moment we are not able to install an aircondition. Thank you for the comprehension and we hope to welcome you soon again. Kind regards Nico Masi Front Office Manager

Dear Gabriela thank you very much for the great review! We are happy that you did enjoy your stay and we hope to welcome you soon again. Best regards Nico Masi Front Office Manager