Đạp xe

Nhận xét về H+ Hotel Zürich

4 out of 5
H+ Hotel Zürich
Badenerstrasse 537, Zürich, ZH

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 481/1006 nhận xét" "
Đánh giá 8 - Tốt. 393/1006 nhận xét" "
Đánh giá 6 - Được. 91/1006 nhận xét" "
Đánh giá 4 - Kém. 21/1006 nhận xét" "
Đánh giá 2 - Tồi. 20/1006 nhận xét" "

9,0/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Kozo

Đi cùng bạn đồng hành
Thích: Sạch sẽ
The room is ordinary and small The hotel is far from the cantral statiom It is the city hotel
Lưu trú 2 đêm vào Tháng 5, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 24/05/2024
Dear Kozo, Thank you very much for your positive review! We are pleased that you had a wonderful time in Zurich and that our team was able to contribute to a successful stay.Please let us know about the room size the next time you book. Together we will definitely find the right thing for you. We look forward to your next visit and wish you all the best! Best regards, Your team from H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Tito Enrique, SCHERTZ

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent check-in service provided, friendly staff speaks multiple languages and are willing to assist you with anything you may need on your stay. Only area of concern was the inability to adjust heating and air conditioning although there was a thermostat that allowed you to do so. Not dure if it was working properly, however, conditions were not uncomfortable so I did not raise the issue with staff. Parking garage also available in easily allowed for parking my mid-size SUV. Bottom line, it’s a great place to stay, with friendly staff, convenient parking, at a reasonable price right next to tram stop, restaurants, and grocery store.
Lưu trú 2 đêm vào Tháng 5, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 24/05/2024
Dear Mr. Tito Enrique, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Zürich.King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Keith

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very modern hotel with all the expected facilities. Breakfast is good but expensive- booking the night before will save you 5CHF per person. The room was good but not exceptional but met all our requirements. The hotel is located an easy 15 minute tram ride from the centre of Zurich (No 2 tram). Overall a comfortable three night stay.
Lưu trú 3 đêm vào Tháng 4, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 30/04/2024
Dear Keith, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

6/10 - Được

Dorentina

Lưu trú 1 đêm vào Tháng 4, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 22/05/2024
Liebe Dorentina, wie schön, dass wir Ihren Wünschen und Vorstellungen größtenteils gerecht werden konnten und Sie eine angenehme Zeit bei uns verbracht haben. Über ein baldiges Wiedersehen würde sich unser Team sehr freuen.Herzliche Grüße, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

susanne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfekt hotel et besøg værd igen
Lưu trú 3 đêm vào Tháng 4, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 22/04/2024
Dear Susanne, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

LuzElena

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 22/04/2024
Liebe Frau Luz, das gesamte Team sagt „herzlichen Dank“, dass Sie nach Ihrer Rückkehr an uns gedacht und unser Hotel so positiv bewertet haben. Wir freuen uns über Ihren gelungenen Aufenthalt und würden Sie gerne ein weiteres Mal herzlich willkommen heißen.Herzliche Grüße aus Zürich, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Yvette

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked the hotel and staff so much. They were welcoming and polite. The only down thing about the hotel is that the room doesn’t have fridge or microwave and the AC wasn’t working well.
Lưu trú 3 đêm vào Tháng 4, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 15/04/2024
Dear Yvette, Thank you for sharing your great experience at our property. We are happy to read that you were absolutely satisfied with our services from our professional friendly staff members. We have forwarded your comment to them and hope to welcome you back soon. Kind Regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

4/10 - Kém

Diana

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
The property itself was very nice. The morning staff really great. The night staff horribly rude. We understand cultural differences but this was blatantly rude.
Lưu trú 2 đêm vào Tháng 4, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 04/04/2024
Dear Diana, Thank you for your stay and for rating us. We are really sorry about your bad experiences regarding our night front office staff and that you weren't treated the way you should have been. We will discuss the case with our service team to make sure it does not happen again. Once again, we want to apologize, and we hope to get a second chance to convince you of our high-level standard.Kind regards, Your H-Hotels team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Kavisha

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Stefanie Bergforth - Online Reputation Manager trả lời vào 25/03/2024
Dear Guest,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Zürich soon!Your H-Hotels team,

10/10 - Xuất sắc

Simone

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Alles bestens
Lưu trú 1 đêm vào Tháng 3, 2024
Sergei Rosenberg - Online Reputation Manager trả lời vào 17/03/2024
Liebe Simone, tausend Dank für Ihr wundervolles Feedback, über das sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder!Herzliche Grüße aus Zürich, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Deborah

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Hotel was lovely and staff were very helpful. Tram outside hotel and took us directly to the main areas.
Lưu trú 3 đêm vào Tháng 3, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 11/03/2024
Dear Deborah, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Zürich. King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

4/10 - Kém

Vanessa Pomona

Lưu trú 2 đêm vào Tháng 2, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 26/02/2024
Dear Mrs. Pomona, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Markus

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 22/02/2024
Lieber Markus, wir danken Ihnen, dass Sie Gast in unserem Hotel waren und dieses positiv bewertet haben. Wir würden uns freuen, Sie bald wieder in unserem Hause begrüßen zu dürfen.Herzliche Grüße aus Zürich, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Maytham

Lưu trú 1 đêm vào Tháng 2, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 19/02/2024
Dear Maytham, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

susana

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel muito bom
Hotel muito bom, moderno e relativamente novo. Atendimento excelente ! Pudemos ocupar nosso quarto duas horas antes do check in ! Quarto confortável; acomodou bem duas pessoas. Café da manhã completo. Possui estacionamento com tarifa diária, no subsolo. Para quem está de carro é ótimo! Está distante do centro histórico mas tem transporte público na porta. A região não é turística e está próxima a uma área industrial/comercial. Ponto a melhorar : acesso a internet.
Lưu trú 3 đêm vào Tháng 2, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 15/02/2024
Dear Susana, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service/etc. and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from the H+ Hotel Zürich.King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Miguel

Thích: Sạch sẽ
Bien
Lưu trú 1 đêm vào Tháng 1, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 19/01/2024
Dear Miguel, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Sonja

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Sergej Rosenberg - Online Reputation Manager trả lời vào 15/01/2024
Liebe Sonja, das gesamte Team sagt „herzlichen Dank“, dass Sie nach Ihrer Rückkehr an uns gedacht und unser Hotel so positiv bewertet haben. Wir freuen uns über Ihren gelungenen Aufenthalt und würden Sie gerne ein weiteres Mal herzlich willkommen heißen.Herzliche Grüße aus dem H+ Hotel Zürich, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

6/10 - Được

marie

Thích: Sạch sẽ
We didn’t have air conditioning, when I asked the front desk he told me to open the window, we couldn’t sleep well with all the street noise
Lưu trú 6 đêm vào Tháng 12, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 15/01/2024
Dear Marie, Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time! King regrads, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

6/10 - Được

Anthony

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
.
Lưu trú 2 đêm vào Tháng 12, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 15/01/2024
Dear Anthony, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

6/10 - Được

Kayi

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were welcomed and checked in by very friendly front desk agent. The hotel is located right next to tram for easy access to downtown Zurich. They have all you can eat breakfast that you can pay for. Breakfast was good with lots of options for food and drinks. However, we had to ask the staff for silverware, then cups. Our room was overall clean when we entered. However, the stool/bench had some stains on it. Our main issue was with the non-consistency of our room cleaning. -On the first day, only the bed was made and the trash replaced. The towels were not exchanged. The hotel provided shower cap that I used was thrown out, but not replaced. -On the second day, we noticed the body wash in the shower was getting low and figured they would replace it. The body wash is connected to the shower wall. When we returned, the garbages were left with no bag. -On the day of our check out, we realized the body wash had not been replaced and we had a limited amount of body wash. Given the size of the bottle, we don’t believe it was filled before we arrived.
Lưu trú 3 đêm vào Tháng 12, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 15/01/2024
Dear Kayi, Thank you for taking the time to rate us. However, I wish you had a better experience and experienced the service you are used to. The topic of cleanliness is of course particularly important, so I can understand your anger on this point and would like to apologize to you for this inconvenience. We assure you that this does not usually happen and we will take care of this problem immediately as it is absolutely not in line with the general standard of our hotel. We assume that you contacted our friendly staff directly on site in order to take immediate action. We would very much like to be able to continue to welcome you to our hotel so that we can inspire you with our hotel in the future.Best regards, Your team from H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

jorelie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel was clean and had good amenities. It is not in city center but the tram is just outside and it is a quick ride to downtown. Overall, we are happy with our stay.
Lưu trú 2 đêm vào Tháng 12, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 15/01/2024
Dear Jorelie, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

JO-Ann

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sergej Rosenberg - Online Reputation Manager trả lời vào 15/02/2024
Dear Jo-Ann, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H+ Hotel Zürich.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

2/10 - Tồi

Hadiqa

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 15/01/2024
Dear Guest, thank you for your feedback. Too bad we couldn't convince you of our hotel. We would like to prove to you that you can feel completely comfortable with us and hope for a second chance to be your host.Best regards, Your team from H-Hotels, Sergej Rosenberg - Online Reputation Manager

4/10 - Kém

Chasity

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There was black mold in our room. We reported it as we were leaving in hopes they would have someone clean it or possibly move us to a different room. We returned hours later to find nothing was cleaned. The front desk help wasn’t concerned and a bit snobby about it. It also didn’t seem to be located in a good area. It’s not in the city center as stated and takes two trams to get there. There was a man asking for money when we arrived back to the hotel and he then walked into the hotel. Didn’t seem safe especially for Switzerland. I would not stay here again.
Sergej Rosenberg - Online Reputation Manager trả lời vào 15/01/2024
Dear Chasity, We value your feedback as it helps us to successfully implement our daily optimization processes. We very much regret that we did not meet your expectations for a relaxing stay in our H+ Hotel. Please apologize for the inconvenience you have experienced due to the circumstances described and rest assured that we will take your comments as an opportunity to consult with our management. The well-being of our guests is very important to us and we work every day to meet our standards. We therefore hope for another opportunity to offer you a better experience during a future visit and to convince you of the quality level of our hotel in every respect.Best regards, Your team from H-Hotels, Sergej Rosenberg - Online Reputation Manager

4/10 - Kém

Loredana

Lưu trú 1 đêm vào Tháng 12, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 20/12/2023
Dear Loredana, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Pavel

Thích: Sạch sẽ
Lưu trú 3 đêm vào Tháng 12, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 14/12/2023
Dear Pavel, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H+ Hotel Zürich!Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Elsa

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wonderful
Everything was perfect, this hotel is clean and calm. Thank you !
Lưu trú 3 đêm vào Tháng 12, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 11/12/2023
Dear Elsa, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from the H+ Hotel Zürich.King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 11/12/2023
Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Helga

Lưu trú 1 đêm vào Tháng 12, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 11/12/2023
Liebe Helga, ganz herzlichen Dank für die schöne Bewertung, über die sich all unsere Mitarbeiter sehr gefreut haben. Gern würden wir Sie erneut bei uns begrüßen und hoffen daher, dass wir bei Ihrer nächsten Reise wieder Ihre 1. Wahl sein werden.Herbstliche Grüße, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 08/12/2023
Dear guest,Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from Zürich!Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

ARTEMIO

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente
Lưu trú 2 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 29/11/2023
Dear Artemio, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H+ Hotel Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Akeel

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 29/11/2023
Dear Akeel, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Maria

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The tram stop right outside the hotel was great for moving around the city, breakfast was good, sauna was nice (although I wouldn't call it a spa as it's just the sauna), the room was nice and tidy. Staff were very friendly, the only thing that bothered me were their multiple knocks on the door on the last morning asking me about my check out time.
Lưu trú 5 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 29/11/2023
Dear Maria, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Joshua

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The room was extremely hot on the first day because the air conditioning was not working. We asked the staff to fix it 3 times over the course of the day buy they did not. They also did not provide towels, but when we asked they sent to the room. They fixed the AC on the second day and things went well from there. Nice rooms, clean, and comfortable.
Lưu trú 2 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 27/11/2023
Dear Joshua, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you back very soon. Greetings from Zürich. Kind regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Akeel

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Allt är bra, fast dom har dålig frukost. Så stort och fint hotell med fattig frukost.
Lưu trú 1 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 27/11/2023
Dear Akeel, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. It's too bad that we couldn't convince you of our popular breakfast buffet. We hope to welcome you back very soon. Greetings from Zürich!Kind regards, Your H-Hotels team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Chau

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location for stay in Zurich : accessible public transportation, safe, quiet area. Everybody knows Switzerland is more expensive than other countries in Europe. But it is worth going to, for Swiss sceneries, culture and Swiss people.
Lưu trú 3 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 24/11/2023
Dear Chau, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Francesco

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bien placé
Lưu trú 1 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 22/11/2023
Dear Francesco, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Sehr gut
Alles prima! Gerne wieder. Allerdings würde ich mir zum Frühstück Bäckerbrötchen wünschen.
Lưu trú 2 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 17/11/2023
Lieber Gast,wir danken Ihnen für Ihre schöne Bewertung. Die Erwartungen und Bedürfnisse unserer Gäste stehen für uns an erster Stelle und wir werden versuchen, durch Ihre konstruktive Kritik unsere Leistung zu verbessern. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit!Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

6/10 - Được

Saghi

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I don’t recommend
I don’t recommend this hotel The location is ok but not really near the center. The staff were very cold and not welcoming, the room was not cleaned correctly and there were hair and dust in the bed, for a 4 star hotel not even a coffee maker but instant coffee powder and boiler! We were charged 35 CHF for our dog and we accepted this with no problem but nothing was provided for our dog, we wonder what the price represents when they don’t even do the cleaning throughly. We won’t be staying at this hotel ever again.
Lưu trú 1 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 17/11/2023
Dear Saghi, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich.Kind regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Adam

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the friendliness of the staff and it was a great start to our trip!
Lưu trú 1 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 14/11/2023
Dear Adam, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

François

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 13/11/2023
Dear François, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H+ Hotel Zürich!Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 06/11/2023
Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Rania

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing
Lưu trú 1 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 06/11/2023
Dear Rania, thank you for the amazing review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H+ Hotel Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Sarina

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Rundum Wohlgefühlt
Sehr schönes Hotel. Das Personal ist sehr freundlich und jederzeit hilfsbereit. Beim Frühstücksbuffet ist alles dabei und sehr schön angerichtet. Auch das Essen am Abend war immer sehr lecker. Sehr netter Service. Auch das Zimmer war sehr schön und Sauber. Sehr gern mal wieder
Lưu trú 2 đêm vào Tháng 10, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 03/11/2023
Liebe Sarina, herzlichen Dank für die ausgezeichnete Bewertung unseres Hotels. Im Namen unseres gesamten Teams bedanken wir uns für Ihre Komplimente und freuen uns, dass Sie einen angenehmen Aufenthalt in Zürich hatten und wir mit unseren Angeboten überzeugen durften. Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen und heißen Sie schon heute „Herzlich Willkommen“!Herzliche Grüße, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Peter

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Also Business Hotel sehr empfehlenswert
Lưu trú 1 đêm vào Tháng 11, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 03/11/2023
Lieber Peter, für Ihr fabelhaftes Feedback bezüglich Ihres Aufenthaltes in unserem Hause möchten wir uns bei Ihnen ganz herzlich bedanken. Wie schön, dass Sie Ihre Zeit in vollen Zügen genießen konnten. Bitte empfehlen Sie uns doch weiter und besuchen uns bald wieder für eine erneut hervorragende Zeit. Herzliche Grüße aus dem H+ Hotel Zürich, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Serena

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 02/11/2023
Liebe Serena, vielen Dank für Ihre Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 10, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 31/10/2023
Dear guest,Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H+ Hotel Zürich!Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - Xuất sắc

Craig

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Close to city transportation.
Lưu trú 2 đêm vào Tháng 10, 2023
Sergei Rosenberg - Online Reputation Manager trả lời vào 31/10/2023
Dear Craig, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Davlatbek

Lưu trú 1 đêm vào Tháng 10, 2023
Sergej Rosenberg - Online Reputation Manager trả lời vào 22/11/2023
Dear guest,Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from Zürich. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - Tốt

Marites

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Its okay
Lưu trú 2 đêm vào Tháng 10, 2023
Anika Müller - Online Reputation Manager trả lời vào 23/10/2023
Dear Marites,Thanks a lot for your review! It was nice to host you in our hotel and we are looking forward to a repetition! Sincerely, Your H-Hotels Team,