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Neues Schloss Privat Hotel Zurich, Autograph Collection

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Luxury
5.0 star property
8.6

Excellent

Sophisticated retreat by Zurich's lake

Steps from Zurich's serene lake, this elegant hotel offers a sophisticated urban retreat. Delight in spacious rooms, exceptional service, and a non-smoking lobby for a refined experience.

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk
The current price is 9.484.340 ₫
10.077.050 ₫ total
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Terrace

Junior Suite, 1 Bedroom, Non Smoking, Terrace | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom, Non Smoking, Terrace

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Terrace

Suite, 1 Bedroom, Non Smoking, Terrace | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Terrace

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Non Smoking

Superior Twin Room, 2 Single Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Corner (Balcony)

Suite, 1 Bedroom, Non Smoking, Corner (Balcony) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Corner (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Stockerstrasse 17, Zürich, ZH, 8002

What's nearby

  • Tonhalle Zurich - 3 min walk - 0.3 km
  • FIFA World Football Museum - 5 min walk - 0.4 km
  • Bahnhofstrasse - 5 min walk - 0.4 km
  • Paradeplatz - 6 min walk - 0.6 km
  • Fraumuenster - 8 min walk - 0.7 km

Getting around

  • Stockerstrasse Tram Stop - 3 min walk
  • Zürich Limmatquai Station - 15 min walk
  • Zurich Airport (ZRH) - 27 min drive

Restaurants

  • ‪The Lounge - ‬2 min walk
  • ‪Old Inn - ‬4 min walk
  • ‪La Stanza - ‬5 min walk
  • ‪Chalet au Lac - ‬6 min walk
  • ‪Happy Chef - ‬4 min walk

About this property

Neues Schloss Privat Hotel Zurich, Autograph Collection

Luxury hotel remodelled in 2021 and located near FIFA World Football Museum
Located close to Tonhalle Zurich and Buerkliplatz, Neues Schloss Privat Hotel Zurich, Autograph Collection provides a terrace, dry cleaning/laundry services and a bar. The on-site Mediterranean cuisine restaurant, Castellan´s, offers breakfast, lunch and dinner. In addition to conference space, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • A lift, luggage storage and multilingual staff
  • A 24-hour front desk, a front desk safe and tour/ticket information
  • Guest reviews speak well of the overall condition
Room features
All 57 rooms include comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • Wardrobes/cupboards, separate sitting areas and mini fridges

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includes taxes & fees
28 Nov - 29 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CHF 42 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 42 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Castellan´s

Family friendly

  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 409 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1930
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - November 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 42 per person
  • Valet parking fee: CHF 42 per day
  • Pet fee: CHF 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hotel Neues Schloss Zürich
Neues Hotel Zürich
Neues Schloss Hotel Zürich
Neues Schloss Zürich
Neues Schloss Zürich Hotel
Schloss Zürich
Sheraton Schloss Hotel Zürich
Sheraton Zürich Neues Schloss Hotel
Sheraton Zürich Neues Schloss Hotel Zurich
Zürich Schloss
Sheraton Zürich Neues Schloss Zurich
Sheraton Zürich Neues Schloss
zürich Sheraton
Sheraton zürich
Sheraton Zurich
Sheraton Neues Schloss Hotel
Sheraton Neues Schloss
Sheraton Zürich Neues Schloss Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Zürich

Frequently asked questions

Is Neues Schloss Privat Hotel Zurich, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Neues Schloss Privat Hotel Zurich, Autograph Collection?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Neues Schloss Privat Hotel Zurich, Autograph Collection on 21 Nov 2025 start from 9.484.340 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neues Schloss Privat Hotel Zurich, Autograph Collection?

Valet parking is available for CHF 42 per day.

What time is check-in at Neues Schloss Privat Hotel Zurich, Autograph Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Neues Schloss Privat Hotel Zurich, Autograph Collection?

Checkout is at noon.

Where is Neues Schloss Privat Hotel Zurich, Autograph Collection located?

Located in Zürich Center, this luxury hotel is within a 10-minute walk of Tonhalle Zurich, FIFA World Football Museum and Buerkliplatz. Bahnhofstrasse and Paradeplatz are also within 10 minutes. Stockerstrasse Tram Stop and Rentenanstalt Tram Stop are within a 5-minute walk.

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Reviews

Neues Schloss Privat Hotel Zurich, Autograph Collection Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 163 out of 339 reviews
Rating 8 - Good. 119 out of 339 reviews
Rating 6 - Okay. 38 out of 339 reviews
Rating 4 - Poor. 13 out of 339 reviews
Rating 2 - Terrible. 6 out of 339 reviews

Reviews

6/10 Okay

Navdeep

Liked: Cleanliness, property conditions & facilities
One receptionist was very rude (Red haired Polish lady).That’s all. Expect more from five star hotel staff.
Stayed 3 nights in Jul 2025

6/10 Okay

Odilon

Liked: Staff & service

Cheiro ruim no quarto

Bom atendimento, porém o quarto tinha um cheiro horrível entranhado no tapete, velho, precisando trocar. Box minúsculo. Muito fraco para ser 5 estrelas.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shinya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
会議室のサービスも素晴らしかった。また利用したいです。
Stayed 3 nights in May 2024

6/10 Okay

Manuel

Liked: Cleanliness, room comfort
Extremamente decepcionado, Na chegada o quarto não estava disponível e pedi um late checkout de 1:00 horas e apesar do hotel não estar lotado foi negado. Falta de gentileza total!!
Stayed 1 night in Mar 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service

Good location No AC

Staff was good Extremely disappointed that our hotel charged us extra for a suite yet had no real working air conditioning Room would not go below 22 C
Stayed 5 nights in Jul 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome and great staff and service!
Stayed 1 night in Mar 2023

10/10 Excellent

Zantae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has GREAT staff, they are very accommodating and helpful. Enjoyed my stay and would definitely recommend!
Stayed 2 nights in Mar 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

We really enjoyed our stay ! Great rooms , very friendly and helpful staff , great facilities and location . We will definitely return to this gem of a hotel !
Stayed 1 night in Jan 2023

8/10 Good

Burghard

Liked: Cleanliness, property conditions & facilities

Le Château

Déja pas de service porter / voiturier etc à l’arrivée 20h, room 2 lits réserve par erreur, changement en king en downgrading de 21 â 15m2 sans récompense ni geste commercial. Pour le service il y a mieux pas loin. Si non, placement idéal pour tout activité. Parking sur place(!) et excellent petit déjeuner.
Stayed 4 nights in Aug 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure
Stayed 1 night in Jul 2022

8/10 Good

Ade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 2 nights in Jun 2022

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location, near the lake. The people working at the hotel were great. I recommend it.
Stayed 4 nights in May 2022

10/10 Excellent

saulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otimo em Zurich

Muito boa localização, staff muito atencioso e sempre pronto para recomendar e orientar o hospede
Stayed 1 night in Apr 2022

4/10 Poor

abdulrahman

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
about the A/C in the room is very bad and not change for me the room he keep me in same room and not give me anything to make me happy.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modernes Stadthotel Nähe Tonhalle und See

Freundliches Personal, sehr aufmerksam. Komfortables Zimmer, sehr gute Lage unmittelbar bei Tonhalle und Kongresshaus, ruhig.
Stayed 1 night in Jan 2022

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Magnifique hôtel, calme, chambre agréable et spacieuse. La literie était parfaite et le personnel au petit soin.
Stayed 1 night in Dec 2021

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trotz des schwierigen Kontextes -Corona- wunderschöne Tage in Zürich gehabt. Das Zimmer war großzügig, für 3 Personen in Ordnung. Es hat an nichts gefehlt.
Stayed 1 night in Jul 2020

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service!

Booked a one night stay-cation and used the room during the day as part of a bachelorette celebration. The staff went over and above in providing extra refreshments for the celebration and was very accommodating to my requests.
Stayed 1 night in Jul 2020

6/10 Okay

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice service but rooms need help

The bathroom was so small my husband literally couldn’t use the facilities without very awkward positioning. The air was broken and we couldn’t adjust the heat down, which made it impossible to sleep at night, and since it was below freezing at night, was too cold to open the window to cool down the room. Employees are excellent though.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with a great location

Nice stay with friendly staff, always happy to give directions or recommend restaurants. Location is great with easy access to shops and restaurants, and just a short stroll away from the lake.
Stayed 1 night in Jan 2020

8/10 Good

Dr. Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق جيد ولكن يعاب علية صغر الغرف وعدم تنوع الفطور
Stayed 5 nights in Oct 2019

10/10 Excellent

Alfredo.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Com uma no localização, logo na chegada você é recebido por funcionários solícitos e sorridentes, prontos para ajudar. Os quartos limpos possuem várias tomadas. O café da manhã é impecável, contando com um atendimento excelente (no segundo dia o garçom lembra suas preferências). O único viés é o preço do estacionamento (CH 45,00 por noite), mas isso não é uma exclusividade do Hotel, a cidade inteira é assim.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
We booked a junior suite. The room was clean and comfortable enough but we were surprised to find the furniture and the bed head in a very worn and tatty condition. This is unacceptable at any price but at CHF620 per night is very poor. We won’t return.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Somewhat disappointed

I booked club rooms and wasn’t too happy with the rooms themselves. The hotel needs some updating, there is no club lounge but we did get breakfast. The location is decent, it’s inside a business area, but an easy walk to the old town area.
Stayed 2 nights in Sep 2019

4/10 Poor

Sunik, New Jersey

Liked: Staff & service, amenities
Disliked: Cleanliness
Carpet smells bad in the rooms and corridors. For the price I paid it’s not of Sheraton quality...
Stayed 1 night in Sep 2019