Search Hotels Near 21 21 Design Sight, Tokyo

"Honestly, we loved our stay at the Hotel New Otani. The staff were splendid and so thoughtful, kind and helpful. The room was well take care of and very comfortable. The beds were a little firmer than we are used to but we all slept great. We enjoyed the breakfast buffets- lots to choose from and helpful for our five year old to be fed early. My hubby said he was able to get a decent workout in the gym. The gardens are worth walking in, so beautiful! We used the luggage forwarding service, and the staff made it so seamless! We were able to get to the trains easily too. I would definitely come back and stay here if I am lucky enough to visit Japan again! "

"Pod itself was fine for what it is. Bathrooms and common areas (lockers, showers etc) all smell absolutely disgusting throughout the entire area which means you’ll be grabbing your stuff from your bags while smelling very intense urine and faeces. Staff that greeted me were very nice however I heard later staff members being extremely rude to other customers. Overall it was not a great experience and please do not book this place if you have large bags! "

"Great hotel, immaculately clean, very helpful staff. Luggage forwarding service in reception every morning to send your baggage on. You're in the entertainment district so it's busy, a little noisy, but the location is great and there's lots around. Three stops from Shibuya, Shinjuku station will get you anywhere you need to be. Very much recommend if you are looking for a hotel in Shinjuku"

"The staff were amazing, very cordial, friendly and helpful. The hotel was beautiful, room very clean and the location was ideal."

"Staff was so polite, and accommodating "

"It was great"

"Great location between 3 subway stations. Good price. Bag storage and forwarding all available. "

"We loved our stay!! Garden room with a view of Tokyo Tower was magical - we will happily return ! "

"The beds are pushed to the corner of the room. So it makes it difficult for one person to get out of the bed if you’re lodging as a couple. "