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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury Tokyo hotel in Chiyoda with 20 restaurants

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel New Otani Tokyo Garden Tower

Japanese garden
Restaurant
Property amenity
Exterior
Garden Tower Deluxe Room, Non Smoking, Run of House | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Spa
    Spa
The price is 6.798.453 ₫
8.600.043 ₫ total
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Garden Tower Standard Room, Garden View, Non Smoking

Garden view

Garden Tower Standard Room, Garden View, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Toilet with electronic bidet
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Triple Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
3 bedrooms
Shower/bath combination
Toilet with electronic bidet
  • 40 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Toilet with electronic bidet
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Junior Suite , Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Junior Suite , Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 74 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
2 bathrooms
  • Sleeps 6
  • 4 Single Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Deluxe Room, Non Smoking, Run of House

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Deluxe Triple Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 50 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Standard Twin Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Tower Standard Double Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Tower Deluxe Triple Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Deluxe Triple Room Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Garden Tower Standard Double Or Twin Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Garden Tower Deluxe Double Or Twin Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Deluxe Double Or Twin Room Non Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Junio Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Junio Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Tower Standard Triple Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Triple Room Non Smoking

  • Sleeps 3
  • 3 Single Beds

Garden Tower Large Twin-Non Smoking

  • Sleeps 2
  • 2 Single Beds

Garden Tower Large Triple Room-Non Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Garden Tower Twin Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Twin Suite

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

View all photos for Garden Tower Count Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Count Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Suite

Garden Tower Suite

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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About the area

Map
4-1 Kioi-Cho, Chiyoda-ku, Tokyo, Tokyo-to, 102-8578

What's nearby

  • Tokyo Imperial Palace - 15 min walk
  • Tokyo Tower - 4 min drive
  • Nippon Budokan - 4 min drive
  • Tokyo Dome - 5 min drive
  • Shinjuku Gyoen National Garden - 7 min drive

Getting around

  • Fukuma Station - 6 min walk
  • Yotsuya Station - 9 min walk
  • Tokyo (NRT-Narita Intl.) - 67 min drive

Restaurants

  • ‪SATSUKI - ‬3 min walk
  • ‪ガンシップ - ‬3 min walk
  • ‪VIEW & DINING THE Sky - ‬3 min walk
  • ‪9-CAFE by PRONTO - ‬6 min walk
  • ‪紀尾井ホール - ‬1 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel near Tokyo Imperial Palace
A corner/local shop, shopping on-site and a coffee shop/cafe are just a few of the amenities provided at Hotel New Otani Tokyo Garden Tower. Treat yourself to a facial or a body treatment at THE GOLDEN SPA NEW OTANI, the on-site spa. Be sure to enjoy a meal at any of the 20 on-site restaurants. Free WiFi in public areas is available to all guests, along with a Japanese garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Concierge services, a banquet hall and 1 meeting room
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 836 rooms include comforts such as air conditioning, in addition to perks such as free Internet and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down duvets
  • Toilets with electronic bidets, shower/bath combinations and free toiletries
  • 30-inch TVs with premium channels
  • Fridges, daily housekeeping and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: JPY 3,680 to 7,475 for adults and JPY 3,220 to 4,370 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Japanese garden

Full-service spa

  • Facials
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 August to 6 August:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 7475 for adults and JPY 3220 to 4370 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is Hotel New Otani Tokyo Garden Tower pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel New Otani Tokyo Garden Tower?

As of 26 Sep 2024, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo Garden Tower on 29 Sep 2024 start from 6.798.453 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel New Otani Tokyo Garden Tower?

Self-parking is free at this property.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo Garden Tower?

Checkout is at noon.

Does Hotel New Otani Tokyo Garden Tower provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM-9:30 PM at scheduled times. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo Garden Tower located?

Located in Chiyoda, this luxury hotel is within a 15-minute walk of Hotel New Otani Tokyo and Tokyo Imperial Palace. Shinjuku Gyoen National Garden and Nippon Budokan are also within 2 miles (3 km). Fukuma Station is 6 minutes by foot and Kojimachi Station is 6 minutes.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1001 reviews" "
Rating 8 - Good. 235 out of 1001 reviews" "
Rating 6 - Okay. 55 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn, Corona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Beautiful inside, beautiful gardens, excellent food, and even room service; extra thanks to the Sunday Manager for helping my son with urgent medical assistance. Our whole family loved the New Otani and asked stay again. Sending Sincere thanks for making our stay excellent. We even love your robes!
Stayed 3 nights in Jul 2024

10/10 Excellent

Anna, Cambridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extremely large hotel with several restaurants and high end shops. It's a good hotel for business travel or if you prefer luxury surroundings. The rooms are clean and comfortable and the staff is very efficient. There is a beautiful private garden area.
Stayed 5 nights in Sep 2024

10/10 Excellent

Brian

Stayed 5 nights in Aug 2024

8/10 Good

Briceyda

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 4 nights in Sep 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely garden. Gym was interesting, but not extensive.
Stayed 1 night in Sep 2024

10/10 Excellent

Johnny

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I liked everything, one thing I did not like was the stores in the hotel opened later than I had hoped for
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Sep 2024

10/10 Excellent

Jonalyn

Stayed 3 nights in Aug 2024

10/10 Excellent

Showon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I interacted with the concierge desk for the most part and Sharmaine was so very kind and helpful! She was the best! ❤️
Stayed 9 nights in Aug 2024

10/10 Excellent

tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 13 nights in Aug 2024

10/10 Excellent

LEKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly and some English speaking staff. It is so big that we got lost multiple times in looking for the next great restaurant to eat at. The Japanese Garden is even better than the pictures on the website. It is close to two train stations, so getting around Tokyo from this location was very easy.
Stayed 6 nights in Aug 2024

8/10 Good

Zak

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool with long opening hours. Lovely accommodating staff. I was shocked when I saw a laundry bill for £170 (32,000 Yen) for what would be 1-2 loads in a washing machine. Prices before hand would have greatly influenced my decision but I was not informed until after the laundry was finished, how much I owed.
Stayed 10 nights in Aug 2024

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience. Hotel was clean and staffs were nice!
Stayed 6 nights in Jul 2024

10/10 Excellent

Jiahui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and impressive garden.
Stayed 1 night in Aug 2024

10/10 Excellent

Yevgeniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale hotel in the central location. Easy walk to metro and local shops
Stayed 3 nights in Aug 2024

8/10 Good

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities
My only gripe is that guests have to pay to use the pool, it is not complimentary with the stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beautiful property!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica, Cary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Convenient to transportation and many dining options in the area. They have connecting rooms for families. Amazing shopping onsite.
Stayed 6 nights in Jul 2024

10/10 Excellent

Shohta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with kids. Pool was great although little expensive even for staying guests.
Stayed 1 night in Aug 2024

10/10 Excellent

Gang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious. Staffs are warm.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jason, Los Gatos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide a rare and high level of service and consideration. Great experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Song

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2024

10/10 Excellent

Steven, Kensington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at the New Otani Garden Tower twice in the past year. Each time the service was world class and the room spacious by Tokyo standards. The area is away from the crowded areas but access to the subway is convenient. The additional cost for breakfast at the hotel is well worth it... although if you're not a breakfast person there's a bakery and Starbucks across the street.
Stayed 3 nights in Jul 2024