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Conrad Tokyo

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Choose dates to view prices

In the heart of Tokyo, Conrad Tokyo offers an oasis of luxury and relaxation. Indulge in a rejuvenating spa treatment, enjoy fitness classes at the health club, or unwind with a drink at the bar. With 4 on-site restaurants serving Japanese cuisine and other options, plus designer stores on site and helpful staff to cater to your every need.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Laundry
The current price is 11.598.214 ₫
14.740.336 ₫ total
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate sitting area
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Bay View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 48 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Bay View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds, Bay View

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 48 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Bay View

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 48 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds, Bay View

1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room, 2 Single Beds, Bay View

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 48 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Single Beds, City View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Bay View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 72 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Bay View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Single Beds, Bay View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 72 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Bay View

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 72 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Bay View

Deluxe Suite, 1 King Bed, Bay View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed, Bay View

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 130 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, City View, Corner

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Single Beds, City View, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Bay View, Corner

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Bay View, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 72 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Dressing gowns
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 2 Single Beds, Bay View

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 2 Single Beds, Bay View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Sofa bed
  • 72 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | View from room

Royal Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bidet
  • 226 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, City View, Corner

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 2 Single Beds, City View, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bidet
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Bay View, Corner

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Bay View, Corner

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bidet
  • 85 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Separate sitting area
Air-conditioning
Free cots/infant beds
Hypo-allergenic bedding available
Deep soaking bathtub
Hair dryer
  • 160 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 4
  • 2 King Beds

View all photos for Room (Pure Wellness)

1 bedroom, premium bedding, minibar, in-room safe

Room (Pure Wellness)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Separate sitting area
Air-conditioning
Free cots/infant beds
Hypo-allergenic bedding available
Dressing gowns
Deep soaking bathtub
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
1-9-1 Higashi-Shinbashi, Minato-ku, Tokyo, Tokyo-to, 105-7337

What's nearby

  • Ginza Six - 8 min walk - 0.7 km
  • Tsukiji Outer Market - 10 min walk - 0.9 km
  • Tokyo International Forum - 19 min walk - 1.6 km
  • Tokyo Tower - 4 min drive - 1.7 km
  • Tokyo Imperial Palace - 4 min drive - 2.4 km

Getting around

  • Shiodome Station - 2 min walk
  • Shimbashi Station - 6 min walk
  • Tokyo (HND-Haneda) - 30 min drive

Restaurants

  • ‪TwentyEight - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Executive Lounge - ‬3 min walk
  • ‪News Art Cafe (ニュースアートカフェ) - ‬3 min walk
  • ‪CERISE - ‬6 min walk

About this property

Conrad Tokyo

Luxury hotel near Tsukiji Outer Market
Located close to Tokyo International Forum and Tokyo Tower, Conrad Tokyo provides designer shops on-site, a hair salon and dry cleaning/laundry services. Treat yourself to a massage, a manicure/pedicure or a body treatment at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Fitness classes are offered at the health club; the property also has a bar, a business centre and a steam room. Free WiFi in public areas is available to all guests, along with a sauna and a hot tub.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and luggage storage
  • Concierge services, free newspapers and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 290 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Baby baths and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • 37-inch flat-screen TVs with cable channels and DVD players
  • Separate sitting areas, fridges and coffee/tea makers

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,000 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (JPY 3,000 per day)
  • Valet parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,500 for adults and JPY 3,500 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Cerise
  • China Blue
  • Collage
  • Kazahana

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • DVD player
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the breakfast rate for children age 16 or younger. Listed breakfast fees are charged at the property if breakfast is requested for children.

Renovations and closures

The following facilities or services will be unavailable from January 19 2026 to January 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10120 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 6500 for adults and from JPY 3500 for children
  • Fee for in-room wireless Internet: JPY 1000 per day (rates may vary)
  • Fee for in-room wired Internet: JPY 1000 (rates may vary)
  • Airport shuttle fee: JPY 950 (one-way)
  • Airport shuttle fee per child: JPY 480 (one-way)
  • Self-parking fee: JPY 3000 per day
  • Rollaway bed fee: JPY 10120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Conrad Hotel Tokyo
Conrad Tokyo
Tokyo Conrad
Conrad Hotel Minato
Conrad Tokyo Hotel Minato
Conrad Tokyo Japan
Minato Conrad
Conrad Tokyo Hotel
Minato Conrad
Conrad Tokyo Japan
Conrad Hotel Minato
Conrad Hotel Tokyo
Conrad Tokyo Hotel
Conrad Tokyo Tokyo
Conrad Tokyo Hotel Tokyo

Frequently asked questions

Does Conrad Tokyo have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from January 19 2026 until January 26 2026 (dates subject to change).

How much does it cost to stay at Conrad Tokyo?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Conrad Tokyo on 1 Dec 2025 start from 11.598.214 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Conrad Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Conrad Tokyo?

Self-parking is available for JPY 3000 per day. Valet parking is available for JPY 4000.

What time is check-in at Conrad Tokyo?

Check-in begins at 3 PM.

What time is check-out at Conrad Tokyo?

Checkout is at noon.

Does Conrad Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 950 one-way applies.

Where is Conrad Tokyo located?

Located in Minato, this luxury hotel is within a 15-minute walk of Ginza Six and Tsukiji Outer Market. Tokyo Tower and Tokyo International Forum are also within 1 mile (2 km). Shiodome Station is only a 2-minute walk and Tsukijishijo Station is 9 minutes.

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Reviews

Conrad Tokyo Reviews

9.4

Exceptional

9.8

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 764 out of 978 reviews
Rating 8 - Good. 161 out of 978 reviews
Rating 6 - Okay. 33 out of 978 reviews
Rating 4 - Poor. 13 out of 978 reviews
Rating 2 - Terrible. 7 out of 978 reviews

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible stay — the Conrad Tokyo is the standard for hospitality and hotel service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Simon Zhiping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was five star
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel. The breakfast buffet is excellent and service was great!
Stayed 4 nights in Aug 2024

10/10 Excellent

kimia

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great, dinning, view, cleanness, welcoming.
Stayed 5 nights in Apr 2024

10/10 Excellent

enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge among one of the best that i have ever experienced.
Stayed 4 nights in Jan 2025

10/10 Excellent

Avsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility with great staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views, great staff & very comfortable rooms.Loved the pajamas!
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and addressed all our needs
Stayed 8 nights in Aug 2024

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful rooms and impeccable service. Subway station a very short walk from the hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, right above the Oedo Line, 20min taxi ride from Haneda Airport. Hotel staffs are professional and helpful, will stay again for my next Tokyo trip!
Stayed 5 nights in Dec 2022

10/10 Excellent

Haruna

Liked: Cleanliness, staff & service, property conditions & facilities
I recently booked a stay for my mom and grandma, and included some special requests like message cards. The staff responded immediately after I booked and fulfilled all my requests. Their customer service is exceptional!
Stayed 1 night in May 2024

10/10 Excellent

Afshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second hotel in Tokyo as we spent a few days at the Palace hotel which we really enjoyed. This was quite different but equally good. This is a modern hotel starting up on the 28th floor. This gave us great views in different directions. We had 2 rooms one looking towards the bay and the gardens and the other room looked towards the city. It was a great location with a nearby station. We went to the gardens and walked back to the hotel though this meant going over some busy roads. The staff were really helpful from checking in to checking out. The views from the breakfast area and lounge were amazing and looked towards the bay.
Stayed 2 nights in Jul 2024

4/10 Poor

Yuka

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Conrad Tokyo could not meet our expectations.

We are expected a lot because Conrad Tokyo has a great review. We payed over $500 per night. Conrad Tokyo can be better, so I want to give dry comments. The 1st-floor Concierge should have told us the right elevator location. We waited in front of the parking elevator. The shower room's fixed shampoo could not reach 5'H mom. The raised tile floor next to the tub is a tripping hazard when trying to control the TV. Corridor has a tripping hazard tile base. See attached photo We could not make a dinner reservation at 5 PM, and they told us the earliest opening seat was 7 PM; we called reception to order room service at 5:30 because my mom was hungry, and they told us a restaurant was available. So we could have dinner. However, the restaurant could be better seating for Christmas dinner. We should have room service. Why did they tell me there was not an open seat? There are many empty seats at 5:30 PM. The room's cabinet is complicated to find. We need it; TV remort control, tea cups, and others. We stayed three in the large room, with no space to walk around beds with extra beds. When the closed door opens, we can't walk into the room The shoe case can hold only one pair of shoes The purple sanitizer bottle did not say what it was, and all the English, my mom, tried to use it for the face. We wanted my 86-year-old mom to have an excellent time, but Conrad Tokyo could not meet our expectations.
Stayed 1 night in Dec 2022

10/10 Excellent

E

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with spectacular view. Breakfast menu was great.
Stayed 5 nights in Nov 2025

10/10 Excellent

Mami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't find any negative point. Just perfect!
Stayed 1 night in Oct 2025

8/10 Good

YOSHIAKI

Liked: Cleanliness, staff & service
移動も楽でよかった
Stayed 3 nights in Sep 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Conrad Tokyo was my favorite stay during our trip. From the moment we arrived — with attentive valet service and a seamless concierge experience — everything felt elevated. The hotel carries an unmistakably upscale atmosphere, blending luxury with precision in every detail. Rooms were spacious and comfortable, with views that made the stay feel even more memorable. Service was consistently polished, and the staff struck the right balance of attentiveness and discretion. Conrad Tokyo sets the bar for luxury hospitality, and I wouldn’t hesitate to return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room service-very clean-nice amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Shinichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
誕生日を祝ってもらって良い思い出になりました。
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great views. Breakfast was amazing. Service was stellar
Stayed 3 nights in Jul 2025

8/10 Good

Masahiko

Liked: Cleanliness, staff & service
◾️良かったと感じた点 1)以前宿泊時に室内に備え付けの水がコンビニで市販されているようなペットボトルであったものが瓶詰の水に戻っていて良かった。 2) スパ、プール、トレーニングエリアは清潔で良かった。 ◾️残念、若しくは改善したら良いと感じた点 1) 客室のテレビのサイズが小さいと感じました。 2) 客室のトイレは水栓が流しづらいと感じました。 3) チェックインの待ち時間が長いと感じました。 4) ギフトのチョコレートは開封し易い配慮が足りないと感じました。 5) 朝食会場の箸も開封し易い配慮が足りないと感じました。
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Great experience. Staff is very kind and helpful!
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property !
Stayed 1 night in Jun 2025

10/10 Excellent

CHAIYOUNG

Liked: Amenities
It was clean and especially smell nice.
Stayed 3 nights in May 2025