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Imperial Hotel, Tokyo

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Luxury
5.0 star property
9.6

Exceptional

Serene luxury in vibrant Ginza

Elegant and historic, this Tokyo property offers a serene escape amidst the bustling Ginza area. Delight in spacious rooms, exceptional dining at Les Saisons, and proximity to the Imperial Palace and Hibiya Park.

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
The current price is 7.455.686 ₫
9.431.443 ₫ total
9 Jun - 10 Jun

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About this property

Imperial Hotel, Tokyo

  • Luxury family-friendly hotel near Hibiya Park
  • Located close to Kabuki-za Theatre and Tokyo Imperial Palace, Imperial Hotel, Tokyo provides a corner/local shop, a shopping centre on-site and 2 coffee shops/cafes. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage or aromatherapy. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and French cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool and a children's pool
    • Limo/town car service, cooked-to-order breakfast (surcharge) and self-parking (surcharge)
    • An electric car charging station, express check-out and supervised childcare (surcharge)
    • 7 meeting rooms, wedding services and a lift
    • Guest reviews give top marks for the helpful staff and proximity to shopping
  • Room features
  • All 918 rooms have comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
  • Extra amenities include:
    • Hypo-allergenic bedding, down duvets and free cots/infant beds
    • Bathrooms with deep-soaking baths and bidets
    • 32-inch HDTVs with cable channels and DVD players
    • Wardrobes/cupboards, fridges and heating

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

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  • Air-conditioning
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Additional fees of 3,800-6,000 JPY apply to children 0-6 years old for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.

Meals are not included in the room rate for children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 5800 to 6700 for adults and JPY 3800 to 6000 for children
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self-parking fee: JPY 12000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Does Imperial Hotel, Tokyo have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Imperial Hotel, Tokyo?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Imperial Hotel, Tokyo on 9 Jun 2026 start from 7.455.686 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Imperial Hotel, Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperial Hotel, Tokyo?

Self-parking is available for JPY 12000 per day.

What time is check-in at Imperial Hotel, Tokyo?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Imperial Hotel, Tokyo?

Checkout is at noon.

Does Imperial Hotel, Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 58900 per person applies.

Where is Imperial Hotel, Tokyo located?

This family-friendly Tokyo hotel is located in the historical district, within a 15-minute walk of Hibiya Park, Tokyo Imperial Palace and Kabuki-za Theatre. Hamarikyu Gardens and Hie Shrine are also within 1 mi (2 km). Hibiya Station is only a 4-minute walk and Kasumigaseki Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1313 out of 1519 reviews
Rating 8 - Good. 142 out of 1519 reviews
Rating 6 - Okay. 34 out of 1519 reviews
Rating 4 - Poor. 15 out of 1519 reviews
Rating 2 - Terrible. 15 out of 1519 reviews

Reviews

Verified

10/10 Excellent

Alexander

Outstanding service, excellent rooms, convenient location, highly recommend.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Yiou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent location.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Rooms, staff and location are great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and the staff extremely attentive and helpful.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

sterling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the BEST hotels in Japan. Location Location Location! You get the very BEST of everything at this hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Snehal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location. Ginza is an amazing area to explore and the concierge was very helpful. We stayed twice during our trip to Japan, once in the main building and once in the tower. The tower rooms have great views but are smaller and older. The staff are so welcoming and helpful. They stored our luggage for us and remembered a lot of details about our stay. We would highly recommend staying here and would love to visit again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful accommodations. Friendly staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and everything perfect!
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, historic hotel with world class staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once in a lifetime stay at the end of our month-long trip to Japan. Wish we could have stayed longer. Luxury and style galore.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Danay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an outstanding stay at Imperial Hotel Tokyo.The room was elegant and comfortable, with beautiful views. The service was exceptional attentive, and truly welcoming throughout our stay. Breakfast was delicious, offering a great variety and excellent quality to start the day. Great hotel to stay if you plan to go to Tokyo!
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

TRACI

Liked: Staff & service
The front desk staff are great. The hotel is in a wonderful. The hotel is dated and has a horrible smell on level M.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities, excellent staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fei

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, very friendly staffs, nice room setup.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a great sized, super comfortable, clean, safe and welcoming hotel, this is it. It’s near stations and super close to imperial palace for those that like to learn about their history. I really enjoyed my time here and will be coming back.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

harold

Liked: Staff & service, amenities
Very good staff. Clean room as well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maximillian

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding. Everything was top tier from the room to the staff to the general hospitality. Will stay here again for sure!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

David

Perfect location. Look forward to remodeling with hard flooring
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Hyun Suk

Liked: Cleanliness, staff & service, amenities
Clean room, impressive services, good restaurants
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities
Location and amenities were great. Staff was friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
All of those and great atmosphere, the lounge really nice place to spend after dinner drink before going to your room 👍👍
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Remarkable design and staff
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although my room in the tower was not newly appointed, incredibly polite staff and attention to detail keep up the level of one of the world’s great hotels.
Fresh flower in the elevator: What a nice touch!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Imperial Hotel is grand, excellent concierge service, very well located, helpful and abundant staff. But the room we were given was dated and in need of refurbishing and the hotel dining was disappointing.
Stayed 4 nights in Mar 2026