Compare and book 2 Star hotels in Ellenburg, New York

"We loved the newly refurbished rooms and lobby. It was clean, bright, and neat. Our room and bed was comfortable and quiet. Everything was clean and smelled fresh and was well stocked with amenities. The breakfast area had expanded and is a continental style breakfast bar. The staff were friendly and helpful and the easy of check-in and check-out was appreciated. We will be staying here in the future. "

"The pool, the business center, the computer, the ice machine, the vending machines were all out of order due to "maintenance". The sink in the kitchen of my room had no plumbing connected underneath, this must have been a known issue because the water was turned off. The man at the front desk was so difficult to understand and gave me a hard time checking in. The hot water in the shower only lasted about 6 min before running cold. The cable only had a handful of channels. "

"Staff entered my room without permission and without knocking. Just because hotel staff have keys does not mean they can enter a guest’s room whenever they want. Guest privacy should be a top priority for any hotel, and this behavior was completely unacceptable. In addition, I am still trying to receive the $150 USD cash deposit that I paid at check-in. When I went to check out, no staff member was available. I was told that if I wanted my refund, I should leave the key inside the room and wait until 8:00 AM for the office to open. This makes no sense. Guests may need to check out early, especially if they have other travel plans or bookings during the night or early morning. Hotels should have staff available to process check-outs and return deposits when guests leave. We could not wait until 8:00 AM because we had another trip planned. It was very frustrating that no one was available to assist us or return the deposit at that time. Overall, the lack of respect for guest privacy and the poor handling of the deposit refund made this a very disappointing experience."

"The manager was very responsive and I felt safe in the lodge. "