Compare and book 3 Star hotels in Gisenyi, Western Province

"Nice view, friendly staff! Because of a little mistake the manager invited me for a soup and a dessert for free!"

"Beautiful views of Lake Kivu. The staff were extremely helpful and friendly. We had a very relaxing stay. "

"There is no beach and the gate was shut when I arrived and had to wait an hour. The phone number was disconnected and there was a chicken that made noise waking me up 3 am. Not impressed "

"Dian Fossey Hotep is one of the more unique places I’ve stayed due to the artwork around the facility. Paintings and statues depicting Rwandan traditional culture and wildlife adorn the grounds and hotel. The staff are very kind and helpful."

"Wonderful place! Would recommend to others"

"Basic accommodation but definitely value for money. The breakfast was excellent with fresh fruit, crêpes, omelettes and nice coffee. "

"Total Disaster When we arrived after a 4 hour drive, they pretended to to be aware of our booking. There was a wedding going on and I believe that was the reason why they kicked out all "ordinary" bookings. The staff was extremely unfriendly and rude. They said this is not their problem and kicked us out, not even thinking about apologizing or even offer to help us finding alternative accommodation.... Unfortunately, based on this experience, I can only advise everybody to avoid this...

"The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient. The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room...