"We have always been happy with this property, this time, not so much.
We arrived shortly after 5PM to a line of people waiting to check in. Listening as other were being checked in, they were telling guests there was a wait for their rooms. The associate was explaining that guests have been checking in since 7AM, and they are giving out rooms in the order that they came in.
Explain to me, what does that mean? In my mind, you don’t have rooms ready, period. She denied that to be the case. She...
"We have always been happy with this property, this time, not so much.
We arrived shortly after 5PM to a line of people waiting to check in. Listening as other were being checked in, they were telling guests there was a wait for their rooms. The associate was explaining that guests have been checking in since 7AM, and they are giving out rooms in the order that they came in.
Explain to me, what does that mean? In my mind, you don’t have rooms ready, period. She denied that to be the case. She...
Danielle