Compare and book 3 Star hotels in Sainte-Marie, La Trinité

"being charge and not staying at the hotel "

"They upgrade my room free of charge was much appreciated "

"PROS: beautiful location, property, and room, large balcony with small kitchen area CONS: Basic service items insufficient or not even available: - coffee maker in room came without supplies; but they sell you coffee pods for 1 Euro ea. at the front desk, twice the nearby store price; - no paper towels or hand tissues available, even upon request (maid told us to 'just use toilet tissue') - getting a towel for the beautiful swimming pool is nothing short off a hassle: we were told we could get it at the front desk with ID, only to be told later that we first need go back to our room to get a passport or other picture ID; i.e., a room key or the passport copy they took on check-in are not sufficient. In summary, we did not feel treated as valued guests, particularly since this is a very small property overall, with rather few guests. We will not return."

"Les accessoires facilitant tels que, étaient inexistants: papier aluminium ou petits contenants pour ranger notre nourriture au frigo, 2 rouleaux papiers hygiéniques pour 2 adultes c est beaucoup trop peu pour 1 semaine. J ai jamais vue ça auparavant devoir aller porter nos vidanges nous même à quelques rues de la chambre. Dans l annonce nous n avions pas compris que notre balcon était directement au dessus des 3 restaurants ayant un fort volume de musique le soir. Par contre cela n était pas dérangeant pour nous, simplement que les prochains visiteurs soient au courant Si vous n aimez pas les commandes, n en demandé pas. Je ne vais pas récrire pour vous faire plaisir"

"Property has no one to assist with bags and also did not understand me clearly had they did not speck English too good. WiFi was not working making it hard for us to communicate with the driver for the next day. The deposit was not refunded back to me after over a week. Which I was told it would be canceled the following day one no items were as found broken "