Compare and book 4 Star hotels in Birrisito, Cartago Province

"Our flight landed at 11:00 a.m., but the hotel’s free shuttle would not pick us up until 1:00 p.m. due to check-in time. After being awake since 3:00 a.m. and with nowhere to go for two hours, we took an Uber to the hotel so we could eat and rest. The grounds are beautiful, and most of the staff were kind and professional. Unfortunately, the experience went downhill once we reached our room. We were told no upgrades were available despite our Expedia VIP status. The assigned room had a strong, unpleasant odor, old dingy carpet, and felt very dated. After a short nap, I woke up with a severe headache and nausea from the smell. When we reported the issue, we were initially told we would need to pay for an upgrade. Thankfully, the manager, Brandon, was understanding and moved us to a room on the premium floor. The smell was gone, but the room was still dated, with a noticeable dip in the mattress. Linens were clean, and the view was nice. Food at the hotel was disappointing overall, though breakfast was acceptable and the café con leche helped. The lobby felt plain and lacked the atmosphere expected from a hotel that markets itself as five-star. Evening piano music was a nice touch, and drinks were reasonably priced. Housekeeping was inconsistent. After returning from a full-day tour, our room had not been serviced except for removed towels, and housekeeping knocked late in the afternoon instead. "

"Great location! Very comfortable beds and very quiet. "

"Excellent restaurant, well maintained but rather old look. Neighbourhood is not great for going on walks outside…."

"Did not use pool. Was there very short time. Staff seemed good "

"I stayed there for the second time after a two day trip elsewhere. My first room was good but the second one was even better. Beautiful, well furnished and spotlessly clean. I had dinner in the restaurant and although a little pricey the food was tasty and had an originality about it. The free breakfast was very good and set me up for the day. I wouldn’t hesitate to book this hotel again, it was brilliant. "

"El staff fue súper atento y amables. Los desayunos deliciosos.la habitación limpia . La ubicación muy buena . "