Compare and book 4 Star hotels in Birtsmorton, Malvern

"After check in, we went to our room (140) which had a double bed in one room and 2 sofa beds in the adjoining room, lots of space for everyone! One of the sofa beds wasn’t made up so I asked reception for help. They quickly came along with bedding and we went for a swim before dinner. Dinner was served in the bar as there were too few guests to use the restaurant. The food was standard hotel price and quality, it filled a hole but wouldn’t be a reason to return. We returned to our room and despite being a bit too hot, we all slept well. We woke in the morning and fitted in another swim before breakfast. Someone had registered for breakfast under our room number - a non resident and his kids freeloading. My daughter began itching her arm but I thought nothing of it. Over the course of the next couple of hours she was itchy all over and when I looked she had red itchy spots all over both arms, her shoulders and back. I emailed the hotel to let them know so they could check the room/sofa bed and bedding but they haven’t replied. We were due to return on our way back home but have managed to cancel this. We are now out of pocket for antihistamine, creams and washing our clothing at 60 degrees but we learnt an important lesson. I have stayed in many hotels and never thought to check for such things. I don’t think I’ll ever sleep anywhere again without a mattress inspection. "

"Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well"

"Room cleanliness was very poor. Staff were generally approachable and helpful. Spa was ok but cleanliness was poor. Breakfast (included) was very limited."

"East parking, lovely helpful staff and great location to walk to town."

"Lovely staff, breakfast and facilities "

"Breakfast menu was quite lean on the cold/continental menu but had varied with the hot food. Could do better with the continental breakfast section. Take note that parking isn’t free or complimentary."

"Beautiful historic coach house in the middle of the most beautiful part of the Cotswolds. Room was large, food at James Martins tavern was superb and the staff were fantastic, especially Jason who greeted us on arrival and the waitress Gina at breakfast who was so welcoming, friendly and nice to my 3 yr old son. Will definitely be returning. Hopefully for Christmas. "

"We booked a room with a patio, knowing the weather was going to be good, so it was lovely to be able to sit outside and look at the beautiful scenery. It was midweek during the Easter school break but the spa facilities were quiet which was nice and we swam and sunbathed 2 days in a row. Restaurant was good including breakfast and dinner. Staff all lovely. "

"Friendly check in"