Compare and book 4 Star hotels in Gambassi Terme, Tuscany

"Staff was polite but not exactly friendly. Garden room was not what we expected. It’s just rooms on a terrace that you access by going outside. The only window is in the bathroom that is outdated and the plaster was cracked in the shower. The beds were pretty hard as well. "

"We got upgraded to there other hotel in the same area and it was amazing"

"Breakfast was clean and fresh meal"

"There are two parts to the hotel East and West. We were in the East hotel with the Angel roof bar/restaurant. The hotel is perfectly located in the centre of Florence, within walking distance of all the museums and attractions. The rooms are large and airy with excellent facilities. the reception staff were very friendly and helpful. Our only dissapointment was the Angel restaurant. We had booked the day before for an evening meal to enjoy the food and sunset. However the food was at best average, the pasta undercooked (not just al dente) and the service was rushed and inattentive. We did not feel welcome guests as we have at other restaurant in the area. I think they were trying to squeeze and extra cover in on our table that evening."

"The staff were always polite and helpful. The hotel was in a good location for train and tram."

"We had a rouge garden room , lovely room . The garden needed tending and the chair certainly needed recovering . Otherwise it was a lovely place to stay"

"Not as I expected"

"Not impressed. Traveling from the US and was exhausted and got no sleep at this hotel as the walls were paper thin. Had to call the front desk 5 times in the middle of the night to get help getting the people next door to shut their blaring tv off so I could sleep and was brushed off and dealt with rudeness. I do not recommend if you like sleeping. "

"The staff were nice and some were just doing their job. Shout out to Camila at reception and David the doorman who were very helpful and pleasant all throughout our stay. The room is decent but for the price we paid, I had expected more. The breakfast is decent but lacking as well. I think they are short handed for the amount of guest they have. Every time we go there for breakfast, they alway run out of some food and don’t refill them right away. Again, for the price we paid, we expected more. The location is very central and so close to th train station once you figure out the direction to the square. It is literally so close to the duomo, academia, etc. So close to everything and have a lot of restaurants nearby but I would avoid il Santa Maria ristorante which is across the hotel, so overpriced and didn’t meet expectation. In short, we would go back now that we know what to expect especially because of its location."