Compare and book 4 Star hotels in Stirchley and Brookside, Telford

"Very helpful staff, everything very clean. Good breakfast."

"Excellent value for money, clean hotel. Excellent breakfast, very good value Staff were excellent, friendly and very helpful. "

"staff are always friendly and helpful room very clean tidy"

"Friendly helpful staff, clean spacious rooms very comfy bed."

"I wasnt a fan of the overuse of air freshner in the room. It was overpowering. Generally, the room was looking a bit tired. The staff were very nice and worked hard to make the stay pleasant. Dinner was good."

"We were made to feel as though we didn't belong there and it was all due to the colour of our skin.It wasn't what they said it was how they acted. "

"Check-in was efficient and straightforward, which we appreciated. Unfortunately, the remainder of our stay did not meet expectations. The room was very dark and poorly lit, making it feel uninviting. Paintwork on doors and woodwork had numerous large chips, giving a tired impression. The window overlooked the back of another part of the hotel, so there was no outlook at all. Housekeeping standards were concerning: we found a glasses case beside the bed from a previous guest, and the glasses provided for canned water were dirty. Dinner was disappointing. The restaurant was so cold we had to return to our room to get jackets. The food was average and felt overpriced for the quality. Service came across as brusque rather than welcoming. Overnight, the room was very noisy due to a loud water/sewage system which disrupted sleep. Breakfast was equally underwhelming. The cooked breakfast was not hot, and toast was only offered after my husband had finished his meal — which itself had arrived cold. We waited over 20 minutes for tea and coffee despite asking three times. When it arrived, the cafetière was broken and there was no milk. After another 10 minutes without coffee, we left. Checkout was purely transactional, with no enquiry about our stay. Overall, standards of cleanliness, comfort, food and service fell short, particularly for the price."