In Avapessa, a hotel needs to offer a certain number of upscale conveniences to earn a 5-star rating. These can include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their extraordinary standard of service. You can look forward to things like in-room massages, concierge services and nightly turn-down services. Some may also offer thoughtful touches such as a welcome gift.