Exceptional guest service is integral to every 5-star hotel in Awash. From the instant you arrive, staff attend to your every need, whether arranging valet parking or providing in-room massages. Also, hotels must offer top-rate conveniences to be eligible for a 5-star rating. These can include deluxe baths, saunas or spas, pools, gourmet kitchens and knowledgeable concierge.