Exceptional guest service is the hallmark of every 5-star hotel in Bumpus Mills. From the moment you enter the lobby, staff cater to your every whim, whether arranging valet parking or providing a turn-down service. Also, hotels must feature upscale conveniences to be eligible for a 5-star rating. These can include luxury bathrobes, spas or saunas, swimming pools, gastronomic restaurants and knowledgeable concierge.