Exemplary guest service is integral to every 5-star hotel in Burrill Lake. From the moment you enter the lobby, staff attend to your every need, whether arranging valet parking or providing a turn-down service. Plus, hotels must feature upscale conveniences to meet the standard for a 5-star rating. These can include luxury bathrobes, spas or saunas, swimming pools, gastronomic kitchens and knowledgeable concierge.