Outstanding guest service is integral to every 5-star hotel in Florida Heights. From the moment you enter the lobby, staff attend to your every need, whether recommending activities and tours or providing a nightly turn-down service. Additionally, hotels have to feature upscale amenities to be entitled to a 5-star rating. These can include luxury baths, saunas or spas, swimming pools, gastronomic kitchens and knowledgeable concierge.