Compare and book 5 Star hotels in Gibson Bight, Roatan

"Overall, the resort is beautiful. I’m not sure if it’s just the culture or if the staff needs additional training in responding to guest requests in a timely fashion. Service at breakfast was exceptionally slow. The wait staff didn’t always understand English. The menu listed that eggs could be made to order however, it didn’t matter how we ordered them they always came scrambled. The espresso machine was broken our entire stay. The cleanliness our unit was just OK. Housekeeping only came once during our stay, and that was after we went to the front desk to request it. The pool is gorgeous, perfect temperature, and never overly busy during our stay. The location of the resort is excellent. It was a very short walk to the beach. We utilized the wristbands for the San Simon beach club each day. Our unit had laundry in it, which was very beneficial. Overall, we were happy with our stay at the resort and would come back. Ahead of our trip I communicated with the resort via WhatsApp about a couple of things and I got a few different answers from a few different staff at the resort, so that was confusing."