Flawless guest service is the defining feature of every 5-star hotel in Glienicke/Nordbahn. From the instant you arrive, staff cater to your every need, whether arranging customised tours or providing in-room massages. Also, hotels must feature superior amenities to be eligible for a 5-star rating. These can include luxury bathrobes, spas or saunas, swimming pools, gourmet kitchens and knowledgeable concierge.