Compare and book 5 Star hotels in Grande Riviere Noire, Black River

"Absolutely loved this hotel. The rooms are lovely, we stayed in a suite - room 747. And every few room sections there is a pool. The beach directly in front of our room was quiet and peaceful - in fact the whole resort felt very quiet even though it was Easter and it is a family resort, it’s so big that it felt relaxing. There were a number of restaurants at the sister hotel - La Paradis which we often walked to (there is also a shuttle bus that takes you there running every 15 mins). The spa was lovely. There were tennis courts, a well kitted out gym (not that we used it)! There were Beach bags in the rooms for us to keep (so don’t bother bringing one!), Bring sea shoes as the coral is sharp in places. Saw a turtle on our first day snorkelling. But it’s not an area for snorkelling I would say - We were half board which was sufficient for us. Things to improve: Allow breakfast to run later than 10am "

"The overall experience was not good because of too many trainees, which caused low efficiency and mistakes."

"The staff were very friendly, there was never a time that you were not greeted by a staff member no matter what there role was there. We felt so welcome! "

"Great breakfast, big room, amazing service, all inclusive feels like good value even if food is solid rather than amazing. Lots of choice. Love the beach club. Good range of activities. "

"An ocean view room was reserved for my parents at the Sugar Beach hotel. They were celebrating their Golden (50th) anniversary. Initially they were given a room that was very far from the reception and required climbing stairs and didn't provide a clear ocean view (something we paid for). Also, they were not provided with drinking water in their rooms. On top of this, their in-room phone did not work. They were eventually moved to a better room on the ground floor, but the staff and service had already scarred the experience at the hotel. Prior to their stay at Sugar Beach, they stayed at the Le Meridien, where the staff, the service, the location were all top notch. The day and night difference between the two hotels made it worse at Sugar Beach. Will not be booking Sugar Beach Hotel again. "

"Soso"

"Beautiful resort, 5*"

"Great staff, the So Sofitel brand is consistently good, oh and no late check out charge, always a nice touch not to feel 'fleeced' when the room is most likely unoccupied until long after we"ve left. "