Faultless guest service is the hallmark of every 5-star hotel in Grumo Appula. From the moment you arrive, staff ensure your every need is met, whether recommending activities or providing in-room beauty treatments. Plus, hotels have to feature top-rate amenities to be eligible for a 5-star rating. These can include deluxe baths, on-site spa facilities, pools, gourmet kitchens and knowledgeable concierge.