Exceptional guest service is the defining feature of every 5-star hotel in Gubkinsky. From the minute you arrive, staff are at your beck and call, whether recommending activities and tours or providing a turn-down service. Also, hotels have to feature superior conveniences to be eligible for a 5-star rating. These can include luxury bath products, saunas or spas, swimming pools, gastronomic restaurants and knowledgeable concierge.