Exemplary guest service is the hallmark of every 5-star hotel in Hery. From the moment you enter the lobby, staff are at your beck and call, whether recommending activities or providing a nightly turn-down service. Plus, hotels have to feature top-rate conveniences to meet the standard for a 5-star rating. These can include luxury bathrobes, saunas or spas, swimming pools, gastronomic restaurants and knowledgeable concierge.