Faultless guest service characterises every 5-star hotel in Imangulovo Vtoroye. From the minute you step through the door, staff attend to your every need, whether recommending activities or providing in-room massages. In addition, hotels must offer top-rate amenities to be eligible for a 5-star rating. These can include luxury bath products, spas or saunas, pools, gastronomic restaurants and knowledgeable concierge.