Outstanding guest service is the foundation of every 5-star hotel in Kasanga. From the minute you step through the door, staff are at your beck and call, whether arranging valet parking or providing a nightly turn-down service. On top of that, hotels must offer superior amenities to be entitled to a 5-star rating. These can include luxury baths, saunas or spas, swimming pools, gourmet kitchens and knowledgeable concierge.