Khách sạn 5 sao tại Las Mercedes

"Thank you for the services "

"Clean, modern trendy hotel in the heart of El Poblado. Very nice and attentive staff. Appreciated all their help, especially Alejandro at the front desk. Breakfast is excellent. Lots of security up front making it feel very safe. If I had one suggestion, it would be having a dedicated concierge to organize tours and a front desk. The ‘front desk’ is a young person with an iPad sitting by the elevator. Also would have liked recycling bins for bottles in the hotel. But other than that, very happy...

"Wonderful hotel, great and friendly staff, amazing concierge "

"La atención es excepcional, toda la gente es muy amable y agradable. Las instalaciones muy nuevas y funcionales "

"The place is amazing. Only thing missing is AC in the kitchen living room area other than that i highly recommended. "

"Aa"

"We had a really good experience. They were super helpful and friendly. "

"I can't talked about the hotel, i only can tell you, i was lost to get to the hotel, and when I called to the hotel to get the exact location, they told me they don't any vacants until 2024. Thanks God that i could contact Karla from Customer Service by email(because i don't have phone service in Colombia) and she do the process with me to put me in another hotel. She was extremely helpful."