Flawless guest service characterises every 5-star hotel in Nizhniy Arkhyz. From the minute you step through the door, staff ensure your every need is met, whether recommending activities and tours or providing a nightly turn-down service. Also, hotels must offer top-rate amenities to be considered for a 5-star rating. These can include deluxe baths, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.