Outstanding guest service is the foundation of every 5-star hotel in Puntigam. From the minute you arrive, staff attend to your every need, whether recommending activities or providing a turn-down service. On top of that, hotels have to feature upscale conveniences to be eligible for a 5-star rating. These can include luxury baths, on-site spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.