In Ripley, a hotel needs to offer a specific amount of upscale conveniences to be rated 5 stars. These can include gourmet restaurants, on-site gyms, saunas and spas, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their extraordinary standard of service. You'll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may even offer thoughtful touches such as a welcome gift.