Outstanding guest service is the defining feature of every 5-star hotel in San Martín Jilotepeque. From the minute you arrive, staff are at your beck and call, whether arranging customised tours or providing a turn-down service. On top of that, hotels have to offer upscale conveniences to be entitled to a 5-star rating. These can include luxury baths, an on-site spa, swimming pools, gourmet kitchens and knowledgeable concierge.