Compare and book 5 Star hotels in Sapeira, Silves

"Overall Experience: 3.5/5 We had a pleasant stay overall, with some standout moments, but also a few hiccups. The breakfast was excellent, with a great variety and friendly staff making it a real highlight of our mornings. The quality of the room service was also good, though we did experience a few issues. The selection was somewhat limited, and the meal arrived without the correct plates and cutlery, which was a bit disappointing for the price. The €9 delivery charge for room service felt a bit excessive, and the €5 fee for extra plates seemed unnecessary. The Kids Club was a hit with the children—they had a great time and it gave us some time to relax. Unfortunately, the bad weather meant the kids spent more time indoors, and they logged into the movie entertainment system. Unbeknownst to me, they were able to easily access and run up a bill of several hundred euros. I tried reaching out via email to address the charges, but it turns out the movie service is managed by an external supplier. Despite my efforts, I’ve had limited success in getting a refund, which has been quite frustrating. We didn’t try the hotel’s other restaurant meals, so I can’t comment on those, Overall, while we enjoyed our stay, the lack of support from the third-party entertainment provider, the extra charges for room service, and the small service issues prevent me from giving a higher rate "

"brekfast was good and very welcoming by stuff, spa nasty, very dirty, the only bes thing about this property is the beach, it has the best beach view. facility never ever a 5 star never never, not even a 3 star, very old dated furniture in the room, nasty rooms, tiny nasty showers like a refuge camp, outside patio by the otdoor pool you can easy fall down from old deck wood by walking, stuff perfect, beach perfect, breakfast good. the rest is very poor"

"Large pool but no pool bar service first few days. Breakfast was chaos, with no systems. Staff all over the place doing various jobs. Could not get a coffee with my breakfast until my last morning. Usually came once breakfast was over. Decor was lovely, rooms massive and spotless. "

"Lovely Ocean-view Room with the best Breakfast in Carvoeiro"

"Exceptional hotel, wonderful area. Staff was great. Loved it."

"Kitchen - basic. Shops plenty"

"The whole hotel experience was fantastic. Such a calm and relaxing hotel in general. The staff were amazing, so helpful and kind. The breakfast was incredible, with a whole host of options and also freshly made to order food. The spa facilities were great and such good value for money considering it is included with the booking. I can’t recommend this hotel enough and I will be sure to be booking again when I plan to be in Portimao."

"The resort has an amazing look, particularly the outdoor areas, but the lack of maintenance is concerning. Staff were really friendly and always at hand. The outdoor pool was clean and the water was kept in proper condition, but the bridges were closed as they are falling apart. The room looked amazing, but again lack of maintenance was a negative factor. One toilet leaking water, one bathroom smelling like sewer and the bedroom walls hid a lot of damage behind the wallpaper. This could be seen in other areas of the hotel - Turkish bath out of order, hydrotub broken. Sauna, indoor pool and gym were all fine. "

"Staff were amazing "