Exceptional guest service is the defining feature of every 5-star hotel in Sungai Kolok. From the minute you arrive, staff ensure your every need is met, whether offering luggage assistance and storage or providing in-room beauty treatments. On top of that, hotels must feature top-rate amenities to be entitled to a 5-star rating. These can include luxury bath products, spa facilities, pools, gastronomic restaurants and knowledgeable concierge.